Quick Lane Advisor

Johnson Brothers FordTemple, TX
Onsite

About The Position

The Quick Lane Advisor is responsible for greeting customers professionally, accurately documenting customer concerns, conveying expected service costs and obtaining customer approval, tracking vehicle progress and communicating updates to the customer, maintaining excellent customer satisfaction, and performing any additional tasks assigned by management.

Requirements

  • Excellent communication skills
  • Professional appearance
  • Positive attitude
  • Strong automotive knowledge or previous automotive related experience
  • Commitment to being a team player

Responsibilities

  • Greeting customers in a professional manner
  • Accurate write up of customer concerns
  • Convey expected service costs and obtain customer approval
  • Tracking of vehicle and communicating progress to customer
  • Maintaining excellent customer satisfaction
  • Performing any additional task assigned by management

Benefits

  • 401K offered with dealer match
  • Life Insurance Policy
  • Long Term Disability
  • Health Insurance- partial payment
  • Employee Savings Assistance
  • Quarterly Employee Appreciation Lunch paid for by dealership
  • Saturday Lunch paid for by dealership
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