Quarterback (Account Manager)

DREXEL BUILDING SUPPLY INC•Campbellsport, WI

10d•Onsite

About The Position

The Drexel Way: We don't just sell lumber, we Supply. Happiness. Drexel is Team Member-owned and community-driven. With six retail hubs and three manufacturing plants across Wisconsin, we've been a Top Workplace every year since 2011. Why? Because we hire for heart and train for skill. When you join Team Blue, you aren't just a team member - you're an owner. The Mission: As the Franchise Operator Master, your mission is to drive net-new revenue, portfolio upgrading, and elite client experiences by working side-by-side with your builders and internal operations. Driven by our core values, you will foster a positive people & culture environment where hard work is recognized, and operational bottlenecks are actively heard and resolved. By ensuring every builder's project is locked down with our design, truss, and interior specialties, you serve as the critical final check that keeps local builders on schedule with products they are proud to stand behind. Finally, as the Guardian of the Front-End Precision, you will passionately protect our margins and prevent profit leakage, directly fueling our profit-sharing program and growing our ESOP for the entire team. Defining the Role: Operational Pace-Setting: The ability to move with speed while maintaining total accuracy. You set the tempo for your sales pipeline, executing closing actions weekly across all open quotes so nothing stagnates. Tactical Communication: Leading and participating in the daily huddle. You communicate leading indicator data, share active project updates, and collaborate to resolve builder curveballs. System Mastery: Being the most skilled operator of our sales strategies and CRM/ERP systems. You meticulously log your leading habits, fill out precise Scopes of Work (SOW), and execute hands-on digital take-offs. Logistics Logic: Understanding how a project scope should be built for maximum operational efficiency. You ensure submitted order templates respect estimated lead times, protecting our On Time In Full (OTIF) delivery capacity. The Science of Dispatching: The ability to build highly efficient schedules that maximize your calendar capacity. You are focused on tracking leading indicators (face-to-face meetings and Drexel Assists), and minimizing wasted hours to protect the P&L. What Success Looks Like: Strategic Activities: Achieve a baseline of 2.5 to 5 intentional Face-to-Face meetings or Drexel Assists per week. Pipeline Momentum: 100% weekly execution rate of Closing Momentum actions across all open quotes in your active sales pipeline (Zero stagnating quotes). Revenue Generation: Hit targeted net-new revenue tiers. Data Quality & OTIF: Zero-error rate on submitted scopes of work and order templates, respecting estimated lead times and strictly protecting yard/delivery efficiencies. Locker Room Contribution: Active self-reporting on the ESOP scoreboard, consistent idea-sharing in branch meetings, and a verified track record of passing down leads and mentoring rookies.

Requirements

Ability to move with speed while maintaining total accuracy.
Ability to communicate leading indicator data and share active project updates.
Skilled operator of sales strategies and CRM/ERP systems.
Ability to meticulously log leading habits.
Ability to fill out precise Scopes of Work (SOW).
Ability to execute hands-on digital take-offs.
Understanding of how a project scope should be built for maximum operational efficiency.
Ability to build highly efficient schedules that maximize calendar capacity.
Focus on tracking leading indicators (face-to-face meetings and Drexel Assists).
Focus on minimizing wasted hours to protect the P&L.

Nice To Haves

Hire for heart and train for skill.

Responsibilities

Drive net-new revenue, portfolio upgrading, and elite client experiences by working side-by-side with builders and internal operations.
Foster a positive people & culture environment where hard work is recognized, and operational bottlenecks are actively heard and resolved.
Ensure every builder's project is locked down with our design, truss, and interior specialties, keeping local builders on schedule.
Protect margins and prevent profit leakage.
Set the tempo for your sales pipeline, executing closing actions weekly across all open quotes.
Lead and participate in the daily huddle, communicating leading indicator data and active project updates.
Collaborate to resolve builder curveballs.
Operate sales strategies and CRM/ERP systems, meticulously logging leading habits, filling out precise Scopes of Work (SOW), and executing hands-on digital take-offs.
Ensure submitted order templates respect estimated lead times, protecting On Time In Full (OTIF) delivery capacity.
Build highly efficient schedules that maximize calendar capacity.
Track leading indicators (face-to-face meetings and Drexel Assists) and minimize wasted hours to protect the P&L.
Achieve a baseline of 2.5 to 5 intentional Face-to-Face meetings or Drexel Assists per week.
Maintain 100% weekly execution rate of Closing Momentum actions across all open quotes.
Hit targeted net-new revenue tiers.
Maintain a zero-error rate on submitted scopes of work and order templates.
Actively self-report on the ESOP scoreboard.
Share ideas consistently in branch meetings.
Pass down leads and mentor rookies.