Quantitative Researcher, Commerce Product

Netflix•Los Gatos, CA

1d•$220,000 - $360,000•Hybrid

About The Position

The Product Consumer Insights team uncovers compelling ways to attract and engage members around the globe. This Researcher role supports our Commerce team and is focused on understanding consumer perceptions and norms that may influence our plans, pricing, and longer-term business outlook. Specifically, this role will explore themes such as consumer value and willingness to pay, usage of competitor services, and industry norms and trends. This is an opportunity to lead innovative research with a demonstrable impact on a global scale. You will be responsible for defining, leading, analyzing, and socializing research studies that generate insights to empower business decisions across the company. You’ll partner with cross-functional teams passionate about delivering the most engaging, innovative, and inclusive experiences.

Requirements

Experience in product research, market research, and/or analytics, including hands-on experience leading end-to-end quantitative research studies (e.g., surveys)
Self-starter and problem solver who loves “getting in the weeds” with quantitative data (including survey data, public “big data” repositories, and internal logged data)
Experience with data querying, wrangling, analysis, and modeling; proficient in SQL and R
A balance of creative and analytical skills with the ability to proactively define research questions, identify appropriate methods, design and execute studies, implement statistical approaches to analyze survey data, and synthesize findings
Strong communicator with a bias toward action to proactively collaborate with multiple teams across the company
Experience or interest in growth research
Knowledgeable of relevant statistical concepts (significance testing, regression/linear models)

Nice To Haves

Mixed methods research experience is preferred but not required
An advanced degree in psychology, social sciences, or a related field is preferred but not required
Global research experience is preferred but not required
Experience with longitudinal analysis, multilevel/mixed effects modeling, psychometrics, conjoint, and/or survey weighting is a plus

Responsibilities

Design, execute, and socialize research that generates insights to inform our global growth strategy
Synthesize data from multiple sources (surveys, behavioral, 3rd party) to craft clear insights with strategic business impact
Proactively partner with other CI researchers and cross-functional partners, including Product, Data Science, Finance & Strategy, Content, Marketing, and Brand, to develop new research initiatives
Identify best practices in existing and emerging research methodologies