About The Position

The Project Manager primary responsibility is to manage all aspects of the project life cycle for data collection from initiation to completion which includes managing project budgets, communicating to the client on progress in field, trouble shooting and providing solutions to aid completion to deadline and ensuring that Profiles, Health standards are met on all aspects of the process and coordinating the day-to-day activities involved with running individual projects and resolving, recording and reporting issues that may jeopardize the team’s ability to complete the projects in a timely and cost effective manner. Ensuring that projects are conducted in compliance with the ISO 20252 / 26362 standard, as represented in the Company’s Quality Manual and supporting procedures including industry guidelines (e.g.BHBIA and EphMRA) and other regulatory- and client requirements such as Adverse Event Reporting.

Requirements

  • Bachelor’s Degree or equivalent work experience
  • 1 -3 years’ experience in market research project management, preferably in healthcare
  • Experience in Healthcare data collections preferred
  • Demonstrated proficiency with Decipher or similar platform
  • Proficiency with Microsoft Office, advanced proficiency in Excel and Word
  • Proven ability to manage multiple projects and meet aggressive deadlines with a high level of detail.
  • Be a self-motivated individual with exceptional time management, organizational skills and attention to detail.
  • Able to work well & meet deadlines and under pressure.
  • Exceptional written and verbal communication skills.
  • Strong Microsoft Office skills including Excel, Outlook, and Word.
  • Well-developed analytical and problem-solving skills.
  • Ability to work autonomously and in a team environment to successfully meet departmental objectives.
  • Ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time.

Responsibilities

  • Manage all aspects of the project life cycle for data collection from initiation to completion.
  • Manage project budgets.
  • Communicate to the client on progress in field.
  • Troubleshoot and provide solutions to aid completion to deadline.
  • Ensure that Profiles and Health standards are met on all aspects of the process.
  • Coordinate the day-to-day activities involved with running individual projects.
  • Resolve, record, and report issues that may jeopardize the team’s ability to complete the projects in a timely and cost-effective manner.
  • Ensure that projects are conducted in compliance with the ISO 20252 / 26362 standard, as represented in the Company’s Quality Manual and supporting procedures including industry guidelines (e.g.BHBIA and EphMRA) and other regulatory- and client requirements such as Adverse Event Reporting.
  • Review all project documentation provided by client services with manager and identify issues that jeopardise the ability to complete the project on time and within budget or impact the project’s gross margin.
  • Provide recommendations to client service and partner with them to obtain revised quote on project.
  • Manage internal project kick off meeting with sales, panel and programming to review materials, finalize all project requirements and determine timelines and schedules.
  • Work directly with the client to review all project materials and schedule and make changes as needed.
  • Provide consistent updates to client on status on project during fielding process on a frequent basis either via email or phone.
  • Provide recommendations to panel team to maximize sample while in field.
  • Ensure the project is completed on time.
  • Ensure all panelists receive incentive payments in a timely manner.
  • Provide Finance team with all financial metrics required to complete billing and invoice process.
  • Deliver final bill to client.

Benefits

  • 25 days annual leave
  • Participation in a company bonus scheme linked to personal and company performance
  • Group Life Cover 4x salary
  • Pension 4%/4% employee/employer contributions
  • Vitality health
  • Staff discount scheme
  • Discounted gym membership
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