Card and Overdraft Collections Analytics Team - Quant Analytics Senior Associate

JPMorgan Chase & Co.•Wilmington, DE

About The Position

As a Quant Analytics Senior Associate, within the Card and Overdraft Collections Analytics team, you will develop analytical solutions including product benefit assessments, segmentation analysis, business cases, performance dashboards, and more to help drive benefit for the collections product.

Requirements

Bachelor’s degree or higher in a quantitative discipline (Statistics, Mathematics, Data Science/Analytics, Engineering, Applied Economics, Management Information Systems, etc.); 4+ years of experience in an analytical / finance or engineering related role
4+ years of work experience across a broad range of analytics technologies and tools (SQL, Python, SAS, Alteryx, Snowflake, AWS, Tableau, Unix, Excel Pivot, etc.) in a big data environment
Experience using Large Language Models (LLMs) / Agentic AI for analytical purposes
Experience in producing A/B test analytics
Excellent verbal and written communication skills with ability to communicate appropriate level of technical detail based on audience
Superior organizational and process skills, attention to detail
Capable of working in a dynamic, matrixed environment and managing multiple responsibilities with tight timelines

Nice To Haves

Experience conducting Natural Language Processing (NLP) text analytics
Basic knowledge of credit card and retail businesses, collections-specific knowledge helpful but not required
Experience with product/marketing analytics

Responsibilities

Understand the card and overdraft collections business, including existing product features and strategy, various collections-specific performance metrics and terminology, and nuances of collections data
Perform detailed quantitative analysis utilizing SAS/SQL programming and/or Alteryx and/or Python to evaluate performance of new and existing collections strategies and product features
Identify opportunities to enhance existing strategy segmentation and product functionality and create recurring reporting such as Adobe Analytics and Tableau dashboards to track key performance indicators and trends in collections customer behavior
Develop financial business cases to support various product initiatives
Partner with technology and product to create data capture and storage recommendations and requirements for future initiatives and cloud migration
Identify and execute on opportunities for automation of analytical processes
Present analytics and recommendations clearly and concisely to product and analytics management