Quality Training Supervisor

Abbott Laboratories•Alameda, CA

5d•$100,000 - $200,000•Onsite

About The Position

This position is responsible for leading and providing training expertise to employees to ensure continued compliance with the Quality Management System and administration of the divisional Learning Management System. The role is also accountable for delivering continuous improvement for divisional and site training processes and systems to meet long-term business objectives. The Quality Training Supervisor will provide direction and guidance to the QA Training resources at the site, manage the team's workload, and be responsible for performance management. Additionally, the position supports the business by assessing learning needs and developing/modifying QA training materials. This role will be based out of Abbott Diabetes Care in Alameda, CA, and the individual will be expected to be onsite Monday-Friday.

Requirements

Bachelor’s Degree preferably in Education, Science Engineering, Human Resources, Business, or Instructional Design, or an equivalent combination of education and work experience.
Minimum 5 years in Medical Device or other FDA regulated industry experience.
Minimum 2 years in management of direct resources with a proven ability to work successfully cross-functionally and collaboratively to problem solve, initiate and manage projects, influence internal and external groups, and provide leadership from a quality perspective.
Firm knowledge of CFR 820, ISO 13485, and ISO 14971.
Highly developed written, oral, and interpersonal skills.
Critical thinking ability.
Ability to evaluate complex processes.
Ability to interact effectively with all levels of employees, customers, and vendors.
Ability to establish strategic direction and lead change.

Nice To Haves

Knowledge of learning delivery techniques, tools, and general principles of learning.
Experience developing training courses/materials, and improving existing quality training courses.
Experience utilizing word processing software (e.g., Microsoft Office - Word, Excel, and PowerPoint).

Responsibilities

Provide ongoing training support to the division and site to ensure a compliant training requirements management system, including onboarding and identification of employee training needs.
Support training needs related to CAPA and audit actions.
Create, maintain, and update user accounts and training assignments in the Learning Management System.
Work closely with division and site QA leadership and training teams to continuously improve QA training processes and materials.
Set annual performance goals and identify barriers/obstacles to achieving agreed-upon goals, escalating as needed to the Training Manager.
Help to conduct training needs assessments and gap analysis.
Utilize data-driven approaches to assess the impact of training programs and make necessary adjustments to enhance effectiveness.
Conduct business in a manner that will protect our product, our customers, and our brand by complying with all applicable Corporate and Division policies and procedures, EHS laws, as well as Abbott global and technical standards.
Develop and follow a structured approach to Training/Learning content/material development.
Interface with SMEs from business functional areas to design and develop training materials in a variety of formats to support the business (e.g., instructor-led-training, computer-based-training, On-the-Job-Training (OJT), and competency assessments).
Participate in global and site cross-functional team meetings to assist with the development of courses/training materials, ensuring accuracy and applicability of new courses.
Translate identified training needs into QA training/learning solutions in line with project timelines.
Facilitate regular meetings with team and leadership to review progress and align training initiatives with strategic business goals.
Develop, design, implement, and maintain training programs and curricula, incorporating innovative training methodologies and technologies.

Benefits

Career development with an international company
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution
Tuition reimbursement
The Freedom 2 Save student debt program
FreeU education benefit
A company recognized as a great place to work in dozens of countries worldwide
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Recognized as one of the best big companies to work for
Recognized as the best place to work for diversity, working mothers, female executives, and scientists.