Quality Technician

Micro MaticBrooksville, FL
Onsite

About The Position

The Quality Technician will perform incoming inspections on vendor-received items, audit vendor quality reports, and document them. This role involves inspecting and testing parts, providing CAPAs, determining disposition, and coordinating with departments for RMA's and DMR's. The technician will create DMR's for nonconforming conditions, communicate them with suppliers and internally, and follow up to ensure closure and completion of corrective actions. Responsibilities also include creating production rework orders, managing quarantine locations within the AX system, performing initial production inspections using the IQAF, and supporting production with quality issue resolution, including in-process and final product inspections. Additionally, the role involves assisting with QA hold area product evaluation, supporting the returns coordinator with customer-returned products, performing gage calibrations and managing gage inventory using Gagetrak software, and helping establish and maintain Golden Samples for production. This position performs these and other duties as assigned.

Requirements

  • 3 plus years of experience in manufacturing, quality, or related field
  • Solid knowledge of quality processes and measurement system analysis
  • Possess good documentation skills
  • Strong attention to detail and solid decision-making skills
  • Able to communicate quality principles to employees in a way that is understandable and actionable
  • Able to travel between Micro Matic locations
  • Familiar with Microsoft Office Suite
  • Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, margin, and percent and to draw and interpret bar graphs.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Must have well-developed systematic and structured critical thinking abilities to be able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Able to apply general rules to specific problems and produce an answer that makes sense (deductive reasoning).
  • Able to combine pieces of information to form general rules or conclusions (inductive reasoning).

Nice To Haves

  • Understanding of ISO 9000, 5S, and TQM is preferred
  • Experience with lean manufacturing principles (Six Sigma)
  • American Society for Quality (ASQ) Certified Quality Technician (CQT) is preferred, but not required.

Responsibilities

  • Perform Incoming Inspection on items received by the vendor with the objective of moving to receiving/auditing Quality Reports from the vendor and documenting them.
  • Inspect/test parts as required, provide CAPAs, determine disposition, and coordinate with the appropriate departments regarding transactions (for RMA’s and DMR’s).
  • Create DMR’s for nonconforming conditions, both related to receiving inspection and production floor generated.
  • Communicate DMR’s with suppliers and internally to appropriate disposition.
  • Follow up to ensure DMR closure and actions are complete, such as supplier and internal corrective actions resulting from the associated DMR.
  • Create production rework orders associated with supplier products per DMR disposition, customer-returned products, or product identified during production.
  • Maintain quarantine locations by moving products in and out of quarantine locations within the AX system and compile reports on these locations.
  • Perform thorough inspections on initial production from vendors, document, and file according to Micro Matic procedures utilizing the IQAF (Initial Quality Acceptance Form).
  • Maintain QC tools in regard to inventory, calibration, and use.
  • Work with engineering and production to produce and maintain training videos for production employees.
  • Support the production floor with product-related quality issue resolution. This includes in-process and final product inspections.
  • Assist as required with the evaluation and disposition of products in the QA hold area to ensure timely removal and maintenance of product cost level.
  • Support the returns coordinator as required with evaluation or testing of customer returned products.
  • Perform gage calibrations on select gages, maintain all calibrated gage inventory and inventory locations utilizing Gagetrak software.
  • Manage the issuance and receipt of gages to and from appropriate departments using Gagetrak software.
  • Help establish and maintain Golden Samples for production.
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