Quality Technician

Whisker•Juneau, WI

12h•Onsite

About The Position

Whisker is redefining what it means to live with cats—designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what’s possible for cats and the people who love them. We believe the future is feline. And we’re imagining that future today. We work onsite with our team based in Auburn Hills, Michigan, and Juneau, Wisconsin. Our team of 700+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend.

Requirements

High school education or a two-year technical degree or equivalent work experience is required
An excellent attendance record is required because the department is small and impactful
Must have MS Word, Excel, and/or Google Suite experience
Must be a team player with a positive attitude
Must be an efficient worker who is organized and detail-oriented
Able to work in a fast-paced manufacturing environment
Able to manage time effectively, with minimal oversight
An ability to provide and accept coaching, direction, and feedback in a constructive manner
A willingness to hold oneself and others accountable to standards and expectations
Able to follow directions, use hand and power tools
Maintains confidentiality of proprietary information
Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
A high degree of initiative, self-motivation, and ability to motivate others
Ability to establish and maintain cooperative working relationships with Team Members and colleagues
Comfortable with office pets (cats, dogs)

Nice To Haves

Quality Technician experience in a high-volume production environment, preferably within consumer electronics
ASQ Certified Quality Technician or Certified Quality Improvement Associate
Lean Six Sigma Yellow or Green Belt Certification
Not required to have pets, but highly recommended!
Previous experience in plastic injection molding and printed circuit board manufacturing

Responsibilities

Monitors products to ensure quality standards are met
Responds to radio calls to help identify and document non-conforming product
Performs floor audits to verify part quality, in-process quality, and assists in process improvements
Troubleshoots particularly complex or troublesome production problems; e.g., manufacturing process variation
Collects and disposes of scrap, as appropriate
Trains team members on standard work instructions and procedures, ensuring effective results
Prepares and maintains efficiency, scrap, and test data for review
Assists with product Quality Assurance testing
Assists the Quality Engineer with new product introductions
Supports and participates in process improvement activities
Demonstrates the willingness and ability to perform all functions of the process including, but not limited to, assembly, Quality Control Analysis, pack-off, shipping, and recon of the product
Communicates between departments and shifts, sharing pertinent information to optimize plant results
Performs all duties, specified and otherwise, in a safe, constructive manner
Will perform additional responsibilities when required