Quality Technician

Gates Corporation • Brandon, SD

51d • Onsite

About The Position

As an innovation leader, we look for ambitious, forward thinking, open-minded and well-rounded individuals to join our global team. Located in our Brandon, SD plant, you will be a Quality Technician. As our Quality Technician this role involves inspection, testing, and process verification to meet customer specifications and quality objectives. Additionally, it requires collaboration with internal teams and corporate divisions to maintain high standards of quality and customer satisfaction.

Requirements

• Proficiency in English (written and verbal) is required.
• Experience with blueprint reading, process problem-solving, and error-proofing.
• Proficiency in basic reading, math, computer, and measurement skills.
• Ability to perform physical tasks, including lifting to 50 lbs.
• Must be legally authorized to work in the U.S. without sponsorship.

Nice To Haves

• Associate degree -preferred
• 1 year of quality experience preferred
• Knowledge of metal/tube manufacturing is beneficial but not required.
• Bilingual abilities are a plus.

Responsibilities

• Act as the primary liaison for customer return and warranty concerns.
• Conduct in-process, final inspection, and testing at various production stages.
• Ensure product compliance with specifications and customer requirements.
• Monitor and drive quality goals, including cost of poor quality, PPM, and MUI measurements, with a focus on prevention.
• Maintain customer satisfaction for both internal and external stakeholders.
• Communicate with corporate groups such as Technical Service, Product Control, Customer Order Service, Quality Management, and divisional leadership.
• Understand, promote, and adhere to customer-specific standards and specifications.
• Prepare PPAP/FAI reports through part measurement, inspection, and documentation in supplier portals.
• Utilize inspection tools (e.g., calipers, micrometers) and follow best measurement practices.
• Perform raw material receiving inspections per Quality Plans and Processing specifications.
• Identify, control, and disposition non-conforming materials.
• Issue Quality Alerts when necessary.
• Investigate issues, determine root causes, and complete 8D reports in eQIM.
• Complete customer credit forms and communicate resolutions as needed.
• Recommend improvements to existing quality standards, methods, and procedures.

Benefits

• Medical, Dental, Vision insurance and other voluntary benefit options
• Benefits begin on the first day of the month immediately following your date of hire
• Eligible for 3 weeks of paid vacation, additionally 8 sick days
• 11 paid holidays
• 401(k): company matching up to 6%
• Tuition Reimbursement
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree