Spanish Bilingual Quality Technician - 2nd Shift

Whisker•Juneau, WI
•Onsite

About The Position

The Quality Technician I is responsible for providing initial support to Receiving, Manufacturing, and Shipping for quality-related issues that arise. The Quality Technician also performs product and process audits throughout the facility. This role requires fluency in English and Spanish.

Requirements

  • High school education and / or a two-year technical degree and / or equivalent work experience
  • Bilingual in English and Spanish (spoken and written)
  • Must have MS Word, Excel, and/or Google Suite experience
  • Must be a team player with a positive attitude
  • Must be an efficient worker who is organized and detail-oriented
  • Able to work in a fast-paced manufacturing environment
  • Able to manage time effectively, with minimal oversight
  • An ability to provide and accept coaching, direction, and feedback in a constructive manner
  • A willingness to hold oneself and others accountable to standards and expectations
  • Able to follow directions, use hand and power tools
  • Maintains confidentiality of proprietary information
  • Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
  • A high degree of initiative, self-motivation, and ability to motivate others
  • Ability to establish and maintain cooperative working relationships with Team Members and colleagues
  • Comfortable with office pets (cats, dogs)

Nice To Haves

  • Quality Technician experience in a high-volume production environment, preferably within consumer electronics
  • ASQ Certified Quality Technician or Certified Quality Improvement Associate
  • Lean Six Sigma Yellow or Green Belt Certification
  • Not required to have pets, but highly recommended!
  • Previous experience in plastic injection molding and printed circuit board manufacturing

Responsibilities

  • Monitors products to ensure quality standards are met
  • Responds to radio calls to help identify and document non-conforming product
  • Performs floor audits to verify part quality, in-process quality, and assists in process improvements
  • Troubleshoots particularly complex or troublesome production problems; e.g., manufacturing process variation
  • Collects and disposes of scrap, as appropriate
  • Trains team members on standard work instructions and procedures, ensuring effective results
  • Prepares and maintains efficiency, scrap, and test data for review
  • Assists with product Quality Assurance testing
  • Assists the Quality Engineer with new product introductions
  • Supports and participates in process improvement activities
  • Demonstrates the willingness and ability to perform all functions of the process including, but not limited to, assembly, Quality Control Analysis, pack-off, shipping, and recon of the product
  • Communicates between departments and shifts, sharing pertinent information to optimize plant results
  • Performs all duties, specified and otherwise, in a safe, constructive manner
  • Will perform additional responsibilities when required

Benefits

  • Premium Medical/Dental/Vision insurance
  • Paid parental leave
  • Whisker Parents Program
  • 1 day "pawternity" leave for new pet adoption
  • Pet Insurance Discount
  • 401K match
  • Flexible spending accounts
  • Company-paid short-term disability and life insurance
  • Employee Assistance Program (EAP)
  • Generous paid time off
  • 14 Paid Holidays
  • Top of the line equipment
  • Pet-friendly office
  • Whisker products and swag
  • Continuing education Support
  • On-site gym with Peloton
  • Referral program
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