About The Position

The Quality Technician performs time-critical laboratory work to ensure accurate testing and timely product release. The role ensures quality-control testing is completed according to procedures, results are entered accurately into SAP within the QC time window, and issues involving out-of-specification or out-of-process-limit material are escalated promptly. Customers rely on accurate product representation and on-time release, with data integrity maintained throughout the process. The position reports to the Quality Manager in the plant or lab. It supports Quality Services and other processes through laboratory testing, nonconforming material management, production-data review, equipment calibration, food-safety activities, and continuous improvement.

Requirements

  • At least 5 years of laboratory and/or quality experience.
  • High school diploma.
  • Ability to self-direct work and processes.
  • Strong attention to detail and analytical skills.
  • Competency with the Microsoft Office suite.
  • Food Safety/HACCP certification, or ability to become certified within 6 months of starting.

Nice To Haves

  • Associate’s or bachelor’s degree, preferably in chemistry, biology, or a related field.
  • Basic knowledge of statistics, or ability to learn and understand control charting, SPC, Cpk, Cp, and standard deviation.
  • Food Safety/HACCP certification.

Responsibilities

  • Complete QC testing according to procedures and enter results accurately into SAP within the QC time window.
  • Escalate material issues, including results outside specification or process limits, to site management in a timely manner.
  • Participate actively in the NCMR process and manage nonconforming material workflow, including entry, assignment, and closure.
  • Participate as a member of the HACCP/GMP/Food Safety Team and attend related meetings.
  • Comply with laboratory safety requirements and maintain good housekeeping practices.
  • Follow safe work practices in accordance with OSHA, EPA guidelines, and Bostik EHS expectations.
  • Prioritize testing according to customer requirements or R&D needs.
  • Document and report testing data properly.
  • Prepare and manage samples according to laboratory procedures.
  • Complete required calibration, certification, and pre-use processes.
  • Perform required sample testing using laboratory equipment, including viscometers and softening-point and Gardner testing equipment.
  • Participate in continuous improvement projects.
  • Perform other assigned duties supporting Quality Services and other processes.
  • Review and report production data.
  • Manage retained samples.
  • Calibrate plant equipment.
  • Conduct GMP and glass inspections.
  • Verify data accuracy to ensure only material within specification is released for sale.
  • Complete testing by product release dates and communicate effectively when material may not be released on time.
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