Quality Technician

pladis Global•Town of Big Flats, WI

7d•$20 - $24

About The Position

The Quality Technician, also referred to as a Food Safety and Quality (FSQ) Tech, supports the safety and quality of confectionery products by conducting audits in the manufacturing facility and enforcing food safety and quality programs, including SQF, HACCP, GMPs, SOPs, and SSOPs. The role ensures adherence to customer and regulatory requirements and performs quality checks, testing, sampling, documentation, and production-floor walkthroughs. The technician works with production personnel and the FSQ team to address issues affecting food safety or product quality, identify improvements, maintain laboratory equipment and records, manage nonconformance holds, and investigate consumer complaints. The position also supports training and special inspections or product-development tests as requested.

Requirements

High school diploma or equivalent.
Ability to accurately calculate basic mathematical equations and figures such as proportions, percentages, averages, area, circumference, and volume.
Working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.

Nice To Haves

Background in food manufacturing, quality, food safety, or sanitation.
Background in GMPs, HACCP, FDA requirements, or SQF.
Further education or previous food manufacturing experience.

Responsibilities

Perform FSQ activities documented in the Quality Manual’s Job Objectives.
Document checks clearly and ensure they are cross-referenced and traceable.
Conduct production-floor walkthroughs to verify compliance with food safety and quality policies and procedures.
Verify documentation and monitoring of CCPs, CQPs, and regulatory requirements for accuracy and compliance.
Communicate food safety, quality, and plant issues to lead persons, supervisors, and/or the production manager, and work with them to correct issues.
Provide quality leadership to production operators and identify opportunities to improve product quality.
Work toward improvements in food safety and quality, final product, plant conditions, customer service, productivity, and cost reduction.
Perform sensory, organoleptic, and analytical testing of in-line, work-in-process, and finished products against specifications.
Collect routine finished-product samples on time and collect raw-ingredient and packaging-material samples as needed.
Prepare composite samples for microbiological testing, complete laboratory request forms, and prepare samples for delivery to an approved outside laboratory.
Maintain the inventory of retained finished-product and sensory samples.
Conduct pre-operational checks, ATP and allergen swab testing, and environmental sampling.
Perform data entry and administrative tasks, including filing, scanning, copying, faxing, and document organization.
Collect and ship samples requested by Sales.
Keep the laboratory and its equipment clean, safe, and orderly each day.
Follow safety, GMP, and GLP rules and regulations.
Maintain and report nonconformance holds for rejected ingredients, work-in-process, finished product, and equipment, and ensure proper disposition.
Assist with special tests, inspections, or product-development requests from the plant FSQ department, Production, or Corporate Marketing.
Investigate consumer complaints, identify root causes, and implement corrective and preventive measures.
Assist the FSQ Supervisor with training associates on customer requirements and food safety and quality system requirements.

Benefits

Medical, prescription drug, dental, and vision coverage.
Life and disability insurance.
Voluntary supplemental benefits, including hospital indemnity, accident, and critical illness coverage.
401(k) retirement plan with company match.
Education assistance, including tuition reimbursement and student loan repayment programs.
Paid time off.
Paid parental leave.
Employee Assistance Program (EAP).
Wellness reimbursement program.
Employee product discounts.
Quarterly incentive opportunity.