Quality Control Tech

Pregis•Visalia, CA

About The Position

The Quality Lab Technician maintains product quality through routine inspections, testing, and real-time feedback to production teams. The role identifies and helps resolve quality issues before products reach customers, conducts root cause analyses, and supports corrective actions and continuous improvement to reduce defects and improve processes. The technician serves as a link between production and quality assurance, helping safeguard the Pregis brand and its commitment to delivering innovative solutions with integrity. This role works in a manufacturing environment and includes routine quality testing, documentation, collaboration with production and other teams, and support for audits and employee training. The position is full-time, with an 8-hour first shift scheduled Monday through Friday, 7:00 a.m. to 3:30 p.m. Occasional flexibility to work second or third shift may be needed, with shift differential as applicable. Overtime is expected based on business demand.

Requirements

High school diploma or equivalent required.
Strong attention to detail and problem-solving abilities.
Familiarity with quality tools such as SPC, root cause analysis, and Pareto charts.
Proficiency with Microsoft Office, including Word and Excel, and quality management software.
Knowledge of safety regulations and standards.
Ability to work in a fast-paced manufacturing environment and perform repetitive tasks accurately.
Ability to read and write reports and procedures.
Ability to perform the physical demands of the role, including lifting, pushing, or pulling up to 30–50 pounds, frequent standing and bending, and repetitive use of hands and wrists.
Ability to meet the position’s vision requirements: close vision, distance vision, and color vision.

Nice To Haves

At least 1 year of quality experience preferred.

Responsibilities

Conduct routine quality inspections and tests on raw materials, in-process materials, and finished products.
Use laboratory equipment to verify that products meet specifications; perform first-article inspections and validate production samples.
Maintain accurate records of quality checks and test results.
Investigate non-conforming products, identify root causes, and collaborate with production teams on corrective and preventive actions.
Monitor quality trends, identify recurring issues, propose process improvements, and participate in discussions to resolve quality problems.
Ensure adherence to company and regulatory quality standards, such as ISO, GMP, or other applicable standards.
Maintain and calibrate laboratory equipment according to schedules.
Assist with creating and revising test protocols, work instructions, and quality control procedures.
Work with production, engineering, and supply chain teams to address quality concerns and provide feedback to production teams.
Assist with employee training on quality standards and procedures as needed.
Monitor and track KPIs, including quality issues and defect rates, and support continuous improvement initiatives.
Keep the lab clean and organized in accordance with 5S principles.
Immediately report safety or quality concerns to appropriate personnel.
Assist in audits and quality-related investigations as required.