Quality Technician

Hamilton Associates Inc•Owings Mills, MD

4d•$26 - $30•Onsite

About The Position

Hamilton Associates, a diverse, growth-oriented, Lean-driven, ISO-Certified manufacturing company is currently seeking an experienced Quality Technician to join our team. As our Quality Technician, this individual will report to our Quality Assurance Manager and will perform quality control inspections (first article, incoming, in-process and final) and provide overall management of the Elevator Safety Company (ELSCO) nonconforming products process. This individual will maintain the ELSCO QA lab (equipment and records) and provide critical support for the effective implementation of the ISO 9001 Quality Management System standard(s).

Requirements

H.S. Diploma or equivalent
3 to 5 years’ related quality control experience in a manufacturing environment
Knowledge in use of measurement devices such as calipers, micrometers, indicators, and similar calibrated instruments
Ability to read and interpret, and measure products in accordance with engineering drawings, including geometric dimensioning and tolerancing (GD&T)
Experience with ISO 9001 quality management standard
Knowledge of Word, Excel, database software, ERP software and computer/data entry skills
Strong troubleshooting skills; some experience in preparing and writing work instructions
Excellent communication skills – must be able to comfortably and effectively communicate with cross functional teams, vendors, and customers
Ability to occasionally travel locally to vendors and/or customer sites

Nice To Haves

Some college credits or Associates Degree in a technical field
Applicable ASQ certification or training
Experience with Quality Assurance Software (i.e. Discus, Unipoint)
Experience with surface roughness, coating thickness, rubber durometer, and rubber rheology testing

Responsibilities

Maintain Incoming Inspection List
Maintain part specific Characteristic Historical Inspection Plans
Management of the performance of inspections – in-house or at vendor facility
When necessary (a) develop written processes for part inspection; (b) provide initiative to develop inspection fixtures (with Engineering assistance)
Maintain inspection records / database
Monitor vendor performance including providing assistance in resolving quality related issue
Perform, and assist other employees in the implementation of parts testing, in-process inspection, and final inspection/testing – this will also include providing assistance in the troubleshooting of problems
When required, review and maintain in-process inspection forms generated by the ELSCO production department
Overall management of Elsco Nonconforming items identified at any point in the process from incoming inspection through product returned by the customer
Maintain records / database
Provide leadership role in internal MRB (Material Review Board)
Where affected, monitor vendor performance and provide assistance in resolving quality related issues.
When required provide feedback from vendor regarding status of corrective action
Monitor issues caused internally and provide recommendations for training, re-training, or creation of processes to address the issue
Monitor and manage the flow of submitted first article samples
Ensure related first article inspection information/documentation is available for the parts to be inspected (i.e., vendor inspection report, material certification, test report)
Initiate the process of part inspection for first article piece, including soliciting technical expertise from other areas in the organization necessary to complete the required inspections/testing
Preparation of first article report and associated documentation package
Facilitate first article review and signoffs
Assist as required with submission of first article report to vendor
Assist in communicating with the vendor regarding the status of any open/quality issues
Assist in Maintaining first article inspection records
Provide support to the Quality Coordinator for the issuance of Corrective Action Requests
Assist in the (a) follow-up on the response to Corrective Action Requests; (b) verification of the effectiveness of corrective actions taken; (c) closure of Corrective Action Requests
Provide support to the Sr. Quality Specialist, when necessary, for the location and collection of equipment to be sent out to qualified vendors for service and calibration.
Performs other duties as assigned