Quality Technician

Trane Italia • Grand Rapids, MI

52d • Onsite

About The Position

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Part of the Quality team supporting Manufacturing and Engineering at our Grand Rapids, MI facility. Committed to strong values, culture, and engagement. Dedicated to delivering excellent service to internal customers. Collaborative environment focused on strong cross-functional relationships. Reports to Quality Engineering and works closely with Operations and Quality team members.

Requirements

• High School Diploma or equivalent; Associate degree in a technical field preferred.
• Minimum of 2 years of experience in electrical and mechanical systems testing or repair.
• Two years of college/technical school, four years of related experience, or equivalent combination.
• Experience with lean manufacturing and continuous improvement tools (MDI, Kaizen, 5S, etc.).
• Proficiency with quality inspection methods and processes.
• Flexibility with work schedule.
• Strong computer skills (Excel, Word, PowerPoint, Visio, etc.).
• Knowledge of manufacturing processes and assembly operations.
• Ability to collaborate effectively across teams.
• Skilled in blueprint reading and knowledgeable in GD&T.
• Basic understanding of compressor-related components and critical features.
• Strong hands-on problem-solving skills and sound judgment.
• Self-starter with the ability to influence and collaborate at all organizational levels.
• Customer-focused, professional, and discreet.
• Able to maintain confidentiality, build trust, and demonstrate integrity.
• Highly detail‑oriented, organized, and resourceful.
• Strong communication and interpersonal skills.
• Effective in fast-paced, high-volume environments.
• Proficient in creating and maintaining technical and operational documentation.
• Skilled in data management and proficient in Word, Excel, and PowerPoint.
• Strong critical-thinking ability—logical, curious, and methodical.
• Ability to define problems, collect and analyze data, and draw valid conclusions.

Nice To Haves

• Associate degree in a technical field preferred.

Responsibilities

• Conduct quality assurance inspections and use findings to improve production processes and standards.
• Investigate quality issues, identify root causes, initiate corrective actions, and verify resolution.
• Participate in Root Cause Analysis and structured problem-solving activities.
• Collaborate with Engineering and Production to troubleshoot mechanical and electrical issues and develop repair/rework instructions.
• Maintain accurate documentation of non-conforming materials, defects, and inspection results.
• Escalate relevant defects to Quality Engineering and/or Supplier Quality.
• Create quality alerts and execute containment activities as needed.
• Perform inspections of raw materials, in‑process components, and final assemblies to ensure compliance with specifications.
• Ensure proper calibration, validation, and safe operation of inspection equipment.
• Conduct internal audits of departments and workstations, identifying opportunities for process improvement.
• Support metric reporting using the Quality Management System and Manufacturing Execution System.
• Demonstrate thorough understanding of technical components and processes involved in chiller assembly.
• Perform first‑piece, in‑process, and final inspections on parts and assemblies.
• Support development and maintenance of Control Plans and quality system documentation.
• Assist with training and coaching on quality processes, standards, and tools.
• Compile weekly and monthly reports as required.
• Lead problem-solving initiatives to improve quality, safety, and Takt attainment.
• Analyze data to reduce defects, rework, and external failures, and to improve customer satisfaction.
• Ensure quality and process requirements are clearly understood and consistently followed.
• Partner with Engineering and Operations to establish capable, effective quality plans and processes.
• Collect, report, and communicate quality metrics and issues.
• Conduct process audits and support implementation of improvements.
• Support the Quality Management System by delivering compliant products and meeting quality objectives.
• Read and interpret engineering drawings, specifications, and requirements.
• Use precision measurement tools, instruments, and electrical testing equipment (e.g., voltmeters).
• Participate in MDI meetings and follow Standard Work and Escalation Plans.
• Perform other duties as assigned.

Benefits

• Health insurance
• Holistic wellness programs with generous incentives
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED