Quality Technician

FedEx • Richmond, VA

9d • Onsite

About The Position

This position independently performs quality inspections, product evaluations, and systemic status updates to ensure materials, products, and processes meet established quality, regulatory, and/or customer requirements. This position applies supplied quality guidelines to make product quality determinations, executed product status changes within the Warehouse Management System (WMS) as instructed, and provides day-to-day support for investigations, audits, and continuous improvement activities. This position has additional responsibility to make product quality determinations and update associated WMS records.

Requirements

• High school diploma or GED.
• 1 year of experience in quality, inspection, warehouse, manufacturing, or regulated operations.
• Demonstrated ability to follow and apply written quality procedures and decision guidelines.
• Experience performing inspections and documenting quality activities.
• Ability to operate with instruction and training appropriate material handling equipment, as required.
• Ability to work in a warehouse or operational environment, including standing, walking, and lifting as required.

Nice To Haves

• Experience making product quality damage determinations or inventory disposition decisions under defined guidelines.
• Hands-on experience using a Warehouse Management System (WMS) to update product or inventory status.
• Familiarity with regulated environments such as medical devices, pharmaceuticals, healthcare logistics, or food distribution.
• Exposure to ISO-based quality systems, GMP, or similar regulatory frameworks.
• Experience supporting audits, investigations, or corrective action activities.

Responsibilities

• Perform product inspections and evaluations to determine quality status using approved procedures, specifications, visual aids, and decision matrices.
• Make product quality damage determinations (e.g., acceptable, restricted, on hold) in accordance with supplied guidelines and escalation criteria.
• Execute product status updates and inventory dispositions within the Warehouse Management System (WMS) per approved instructions.
• Accurately document inspections, determinations, and actions in quality records and electronic systems.
• Identify, investigate, and escalate quality deviations or nonconformances in alignment with established procedures.
• Support root cause analysis and corrective actions by gathering data, evidence, and observations.
• Participate in audits, customer inquiries, and continuous improvement initiatives.
• Other duties as assigned.

Benefits

• Competitive Pay
• 401K plan with company match after 1 year
• Tuition reimbursement program
• Holiday pay and accrued paid time of (Vacation and PTO)
• Medical, dental, vision, and voluntary benefits available on day one
• Basic life insurance
• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability (for full-time employees after 180 days of service)
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED