Quality Technician

Optical Cable CorporationSwannanoa, NC
Onsite

About The Position

Assist in maintaining the effectiveness and compliance of the OCC QMS to relevant customer and regulatory (ISO) requirements. Determine compliance of products and purchased materials to all applicable OCC and Customer requirements. Promotes OCC’s service excellence and quality. Provides excellent service to customers; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer requests/needs. Champions OCC’s mission, vision, and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, ethical standards and Code of Conduct.

Requirements

  • Technical degree or equivalent on-the-job technical training.
  • Minimum of 3-5 years in a Quality Assurance / Control Inspection process.
  • Effective interpersonal, communication, and teamwork skills.
  • Computer experience and skill with Microsoft Office, including Word and Excel
  • Familiarity with Quality Assurance/Control practices
  • Knowledge of calibration/metrology practices
  • Familiarity with calipers, micrometers, and optical test equipment

Nice To Haves

  • Familiarity with ISO 9001 requirements
  • Knowledge of ISO audit practices/techniques
  • Knowledge of data collection methodology and statistical analysis techniques

Responsibilities

  • Assist with evaluation and testing of purchased materials at receiving and accept into ERP system
  • Interface with Purchasing, Engineering, and Manufacturing to help resolve nonconformance issues with purchased materials
  • Assist Quality in developing necessary receiving inspection sampling plans, procedures, and work instructions
  • Assist Quality to review supplier certificates of compliance or test reports to determine validity
  • Assist Sales and Manufacturing to investigate customer complaints and analyze customer returned material
  • Assist Quality in performing calibration of required gages, quality inspection tools, and test equipment
  • Perform ISO internal auditor functions as required
  • Recognize defects and problems that arise during the production of OCC products
  • Evaluate data to validate compliance or identify deviations from existing standards
  • Complete detailed documentation and reports of all Inspection activities following OCC policy and customer-specified requirements
  • Complete Defective Material / Non-conforming Material notices and coordinate disposition of affected material
  • Support the implementation of data collection projects
  • Assist Quality in Documentation and Data Control Process
  • Assist Quality in the Corrective and Preventive Action Process
  • Maintain the SCORE Board statistical and trend data
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