Quality Technician

Radius PackagingDelavan, WI
$20 - $21Onsite

About The Position

The Quality Technician plays a hands‑on role in ensuring the production of safe, high‑quality plastic packaging through testing, inspections, and equipment verification within Blow Molding and Injection Molding processes. This position ensures all products meet customer‑specific specifications while actively identifying and addressing food safety or quality non‑conformance issues. The Quality Technician works closely with operations to uphold internal and external quality standards and support continuous improvement efforts. This role offers an excellent opportunity for individuals looking to start or grow a career in manufacturing, quality, or engineering—whether you are new to the field or bringing prior experience.

Requirements

  • High School diploma or GED.
  • Must be 18 years or older.
  • Strong attention to detail with the ability to perform basic math and measurements (e.g., calipers, visual inspections)
  • High integrity and focus on each Radius customer ensuring that any service provided is within their defined requirements.
  • Ability to work both independently and in an active team atmosphere, ensuring that time, projects, and deadline commitments are met.
  • Willingness to preform risk assessment determination and decision making to reduce or eliminate internal and external customer exposure to product non-conformances.
  • Must be able to safely operate touch-sensitive, highly automated technical equipment related to the Quality Technician role.
  • Proven capability to read and write in English to accurately understand and interpret customer specification sheets, packaging information, internal work instructions, etc.
  • Maintain a questioning mindset, by actively listening, learning, and challenging quality process gaps creating future opportunities to improve.
  • Basic computer skills, including Microsoft Office (Excel, Word, Teams, PowerPoint)

Nice To Haves

  • Previous manufacturing or quality experience preferred, but not required (relevant or transferable experience will be considered)
  • Experience with Apple iPads and Apple‑based applications preferred
  • Experience using Apple iPads and Apple based programs preferred.

Responsibilities

  • Follow all internal safety procedures and policies to keep a clean and organized work area in our active, fast-paced, team driven environment.
  • Perform in-process inspections, measurements, and auxiliary equipment audits to ensure product is manufactured within customer specifications.
  • Confirm that manufactured product is being packaged and labeled using the correct corrugate, strapping and stacking orientations.
  • Utilize the RedZone system to document written communication of discovered internal product defects and actions needed to resolve the non-conformance.
  • Record Quality verification results in the RedZone system highlighting any discovered defects, non-conformances, or process deviations.
  • Ensure product deemed to be non-conforming is physically and systemically held to prevent customer exposure to defects.
  • Participate in root-cause corrective action discussions, defect origin research, improvement implementations and high-level reporting for external customer complaints.
  • Verify molding machines and supporting equipment is cleaned and sanitized according to ISO22000, HACCP and internal food safety cleanliness procedures prior to molder changeovers and restarting of equipment.
  • Support in the direction, organization, and maintaining of high output performance during non-conforming product rework initiatives.
  • Update the Quality specification boards to showcase product being manufactured, product specification sheets, past non-conformance information, and other visual aids.
  • Assist in new product qualifications and implementations by reviewing specification details and training floor members on the specific quality requirements.
  • Operate, verify, and support in maintaining quality specific equipment such as weight scales, vision systems, date coders, leak detectors, etc.
  • Maintain professional verbal and written communication at all levels of the operation as well as with other internal and external customers.
  • Actively Work with Operations floor leadership to determine future best practices and quality procedures to prevent future internal holds, external customer returns and facility scrap loss.
  • Perform other miscellaneous duties as assigned to support filling operations gaps and contributing to overall process improvement.
  • Compliance to GMP, Food Safety, and Food Quality regulations as required by the company, customers, and/or government agencies
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