Quality Technician

TIG, The Integration Group•Boone, IA

5d•Onsite

About The Position

The Quality Technician is responsible for ensuring products meet the required quality standards set forth by our clients or TIG. This role involves identifying areas for quality control improvement, implementing processes, and educating employees on new or revised procedures.

Requirements

High school diploma
Minimum of 1 year of customer service, warehouse associate, or quality assurance experience in a warehouse, logistics, or manufacturing environment
Ability to perform inspections and audits across all stages of Production, Receiving, Warehousing, and Shipping.
Proficiency in various computer software and applications, including Microsoft Office (Outlook, Word, Excel).
Ability to perform precise measurements, solid math skills, and attention to detail.
Ability to operate a forklift and other basic warehouse equipment.

Nice To Haves

Assertive and clear written and oral communication.
Willingness to grow and adapt as the needs of the business grow.
Strong analytical and problem-solving skills
Detailed oriented, organized, and able to problem solve.
Ability to prioritize tasks
Excellent time management skills with a proven ability to meet deadlines
Ability to work independently and team orientated, able to work with diverse individuals within and outside the TIG/Exodus Organizations.
Self-motivated, self-directed, and hardworking.

Responsibilities

Perform inspections and audits across all stages of Production, Receiving, Warehousing, and Shipping.
Conduct product and process audits and inspections.
Manage the defect log, including notifying assignees, categorizing defects, and updating the analysis section weekly.
Update quality slides on client production planning presentations with data from the defect log.
Manage facility non-conforming area to ensure parts are properly “red tagged”, dispositioned in the warehouse system, and logged in the defect log.
Develop and document quality standards, including developing production work instructions.
Actively participate in problem-solving and continuous improvement projects.
Communicate quality and compliance concerns with urgency.
Answer employee questions and provide education as needed, including performing safety briefs.
Identify areas for quality control improvement and implement processes accordingly.
Adhere to established safety protocols.
Ability to operate a forklift and other basic warehouse equipment.
Other jobs as assigned.