1st Shift Quality Technician (Grade F $26.52-$31.82)

BorgWarner•Arden, NC

3d•$27 - $32•Onsite

About The Position

The Quality Technician provides quality engineering support to assigned production operations to ensure the integrity of components and products and to drive quality improvement toward zero-defect performance. The position supports production process improvements, monitors quality and scrap performance, and maintains continuous improvement activities in the assigned area. The role supports new product and process qualification by collecting data, conducting capability and gage repeatability and reproducibility (GR&R) studies, and establishing early production containment measures. It uses inspection equipment and techniques to provide reliable data and conducts and maintains capability and GR&R studies. The Quality Technician investigates, contains, and resolves quality issues; analyzes root causes; recommends corrective actions; supports 8D investigations; coordinates sorting and containment activities; prepares eQLRs; and may travel to customer facilities for containment, rework, or investigation. The role also conducts process audits, supports control plans and PFMEA activities, maintains quality-system documents, and follows applicable safety, environmental, quality, and confidentiality requirements. Attendance is essential.

Requirements

High school diploma, GED, or equivalent.
Minimum of five years of experience in a manufacturing environment.
Basic blueprint-reading and GD&T knowledge.
Knowledge of problem-solving methods such as Pareto analysis and fishbone diagrams.
PC competency with SAP, Word, Excel, PowerPoint, and MiniTab.
Proficiency in using gaging associated with machining areas.
Ability to follow instructions, safety rules, and regulations.
Excellent verbal and written communication skills.
Must have or be willing to acquire a forklift license for basic material movement as needed.
Must be willing to work off shifts as required.
Willingness to travel quickly when needed to contain, sort, or investigate customer issues.

Nice To Haves

Completion of technical training in Quality or Machining.
Technical degree in manufacturing, mechanical or industrial engineering, or a related discipline.
Understanding of turbochargers, fan drives, fan molding, components, and engines.
Knowledge of SPC and SPC charting development.
Knowledge of IATF 16949.
Knowledge of QDAS and QDAS administration.
Ability to operate and program CMMs, Hommels, MicroVu, and 3D scanners.
Customer interaction experience.

Responsibilities

Plan tasks and identify the actions and tools needed to complete them.
Provide technical analysis, guidance, and support for production process improvements.
Monitor daily scrap, identify trends and emerging failure modes, track performance against targets, and drive scrap reduction.
Monitor machine capability in the assigned area and identify performance declines or process-improvement opportunities.
Serve as the quality contact for the assigned area and monitor and control quality performance.
Maintain and drive continuous improvement actions in the assigned area.
Support qualification of new products and verification of changes to existing products.
Support release of machines and processes by collecting data, conducting capability and GR&R studies, and developing early production containment measures.
Use inspection equipment and techniques to provide timely, reliable data for decision-making.
Conduct capability studies, interpret results, and communicate findings to appropriate personnel.
Perform and maintain GR&R studies for production gages.
Investigate, contain, and resolve quality issues; share relevant information and data with plant personnel.
Analyze quality issues to identify root causes and recommend corrective actions.
Initiate sorting activities and coordinate with or supervise third-party sorting providers.
Support 8D investigations, supervise containment activities, implement corrective actions, and track progress toward closure.
Prepare eQLRs, review results, and share required information with responsible personnel.
Work with production-line personnel to investigate scrap and rejected parts.
Travel to customer facilities to support containment and rework activities.
Conduct process audits and support control plan activities.
Develop and update quality-system documents, including Control Plans, Quality Alerts, Work Instructions, and Deviations.
Administer Quality Alerts and assist with related training.
Participate in PFMEA activities and contribute technical input.
Understand and follow current quality, control, health, safety, and environmental policies.
Communicate and enforce safe work procedures; identify safety issues and help close them and related corrective actions.
Protect confidential information and perform other duties as requested, directed, or assigned.
Maintain attendance, which is essential to the role.