Quality Technician- 1st shift

Vertiv • Anderson, SC

4d • Onsite

About The Position

The Quality Technician will maintain a positive, progressive, and productive attitude toward plant targets and objectives regarding reliability, accountability, safety, integrity, quality, and productivity as a unified goal. This role involves utilizing the NCR process and 8D approach to build quality into processes, including internally auditing daily work activities to identify non-conformances, expeditiously initiating, managing, and closing out NCRs, and escalating advanced problems to QA Engineers. The technician will measure the cost of poor quality and the number of customer complaints, manage external complaints, and handle RGAs. They will transfer NCR corrective actions to FMEA critical controls and add those controls to the Groups control plan. Additionally, the role ensures associates are competently trained and practicing proper operating procedures, identifies opportunities to build quality into products and processes, liaises with engineering, production, safety, and vendors for product compliance, and engages in improvements to drive down the Cost of Poor Quality (COPQ). The technician will also assist in developing documented SOPs and deliver training for new quality improvements, controlling feedback from first and second-party MS audits.

Requirements

• Minimum of High school diploma or GED
• 3-5 years' experience working in an advanced technical QA position in a manufacturing environment preferred.
• 3-5 years' experience quality related document control preferred.
• 3-5 years' experience using measuring tools (calipers, micrometers, and/or tape measures) to do in-depth quality checks.
• Must be willing to learn the entire process of the production line where you are assigned.
• Excellent communication skills, both verbal and written, and strong attention to detail.
• Ability to handle pressure and request resources when necessary.
• Ability to work as a member of a team in a team-oriented environment.
• Ability to plan and organize your responsibilities according to needs of the company.
• Ability to make decision and self-pace your work. Strong prioritization skills.
• Demonstrated tenacious problem-solving ability in an organized manner using 8D/NCR methodology.
• Experience with Data Collection and SPC.
• Ability to read engineering drawings and measure or test product to determine conformance.
• Trained on Internal Auditor.
• Proficient in Microsoft Word and Excel. Teachable to grow reporting skills.
• Ability to occasionally travel to vendors and clients to handle NCR’s.
• Ability to interact with multiple people at different levels to include but not limited to upper management, production, engineering, clients, and vendors to creatively resolve quality issues.
• Must act in the best interest of E&I to clients and suppliers.

Nice To Haves

• Quality related certifications and training highly preferred (Lean Manufacturing, Six Sigma, Kaizen, etc.)

Responsibilities

• Maintain positive, progressive, and productive attitude toward plant targets and objectives regarding reliability, accountability, safety, integrity, quality, and productivity as a unified goal.
• Utilize the NCR process and 8D approach to building quality into the processes.
• Internally Audit daily work activities within the organization to identify non-conformances in process that require sustained correction.
• Expeditiously Initiate, Manage-by-Priority, and Close out NCR’s.
• Escalate repeated non-conformances or advanced level problems to QA Engineers.
• Measures cost of poor quality and number of customer complaints.
• Manages external complaints and handles RGA’s.
• Transfers all NCR corrective actions to FMEA critical controls and adds those controls to Groups control plan.
• Ensures all associates in respective area are competently trained and practicing proper operating procedures to ensure a quality product is passed through all stations.
• Identifies opportunities to builds quality into the products and processes.
• Liaise closely with engineering, production, safety, vendors to ensure product compliance.
• Engage in any improvements which seek to drive the COPQ down.
• Assist development of a fully documented SOP’s for all activities within the organization.
• Deliver training for any new quality improvement.
• Controls feedback from first and second party MS audits.

Benefits

• Stability of a global leader in a growing industry
• Opportunity of a startup
• Design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.
• Global reach in nearly 130+ countries
• Move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED