Quality Technician II - 3rd Shift

Generac•Eagle, WI

7d•Onsite

About The Position

This role is responsible for facilitating the parts quality process throughout the organization. In partnership with internal business units, this role ensures the precision and inspection of parts moving into the facility. This role supports Generac Quality Management Systems, drives data collection, reporting and analysis. It partners with leaders in the daily operation of an area with responsibility to improve quality systems, processes, and performance.

Requirements

Associate’s degree or equivalent
3+ years in quality
Moderate problem solving skills
Ability to lead team communication on quality metrics and project countermeasures; ability to train others
Intermediate knowledge of PPAP, PFMEA, Quality Control Plans, mistake proofing, NMR, ECR, SPC, ISO processes; CMM programming knowledge
High School diploma or equivalent (for Quality Technician I)
0–3 years in quality (for Quality Technician I)
Basic problem solving (for Quality Technician I)
Supports team communication and metrics (for Quality Technician I)
Basic drawing, wiring, schematic interpretation; intermediate PC skills (for Quality Technician I)

Nice To Haves

Bachelor’s degree preferred (for Quality Technician III)
5+ years in quality or Certified Quality Technician preferred (for Quality Technician III)
Advanced problem solving, including cross-functional issues (for Quality Technician III)
Ability to lead multiple teams or departments; mentors and trains others (for Quality Technician III)
Advanced knowledge of all QC tools, ISO systems, and process improvement methodologies; design audits and complex corrective actions (for Quality Technician III)
Uses initiative and judgement to lead problem solving and implementing appropriate countermeasures (for Quality Tech III)
Carry out calibration duties, update KPI board for Quality, assist with training new Quality Techs (for Quality Tech III)
Leading team/virtual meetings and exchange job related information (for Quality Tech III)
Solve problems independently within designated authority level (for Quality Tech III)
Uses root cause problem solving (5 WHY, 8D, PDCA, etc.) (for Quality Tech III)
Effectively training other employees to work instructions/standard work (for Quality Tech III)

Responsibilities

Conducts process and product audits to ensure team members are following standardized operating procedures and adhering to all quality standards.
Implements resolutions from basic to moderately complex problems.
Exercises judgement within procedures and practices in selecting methods and techniques for arriving at solutions.
Implements process improvements to continuously improve quality.
Cross train in multiple departments or stations and flex to other similar departments based on business necessity.
Assist with NPI/ECN changes and other duties as assigned by Quality Supervisor or Manager.
Suggest and implement improvements of existing equipment, designs, and/or processes to improve safety, quality, delivery, and productivity.
Resolve problems with assistance from peers or supervisors depending on the level and complexity.
Able to conduct standardized problem-solving process and aid/support implementing corrective actions to resolve design, supplier, or production quality issues.
Supports facility in gage/tool calibration and Gage Repeatability and Reproducibility (GR&R).
Trains others in quality tool usage to implement process improvements to continuously improve quality.
Maintain professional rapport with peers and support groups.
Communicate issues and countermeasures to Supervisor.
Perform reading, writing, and math functions.
Commitment to continuous learning and quality standards.