Quality Technician

TOPPAN Packaging•Waco, TX
•Onsite

About The Position

The Quality Technician I works in a fast-paced manufacturing environment and reports to the Lab Supervisor. The role is responsible for ensuring that internal and external customer quality expectations are met or exceeded. It requires strong attention to detail, excellent attendance, and collaboration across multiple teams.

Requirements

  • Working knowledge of Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
  • Strong written and verbal communication skills.
  • Ability to communicate effectively with management and plant associates.
  • Ability to lift up to 50 pounds as needed and stand for long periods.
  • Ability to read and understand manufacturing instructions.
  • Ability to work independently with strong attention to detail.
  • Comfort with mandatory rotating shifts.
  • Availability for required overtime.

Nice To Haves

  • High school diploma or GED preferred, but not required.

Responsibilities

  • Conduct required off-line testing to confirm products meet customer specifications.
  • Accurately enter quality data into customized data sheets and analyze trends over time.
  • Work with machine operators to raise awareness of defects and document corrective actions when needed.
  • Maintain lab data filing systems and physical retention storage.
  • Collaborate with departments throughout the plant.
  • Assist in analyzing quality metrics, internal rejections, process capability data, and customer feedback.
  • Ensure customer returns are checked in accurately and on time.
  • Participate actively in quality initiatives.
  • Participate actively on at least one safety team.

Benefits

  • Medical, dental, and vision coverage for employees and dependents, including FSA and HSA options.
  • 401(k) retirement plan with company match.
  • Employee Assistance Program and wellbeing resources.
  • Paid time off and holidays.
  • Company-paid and voluntary insurance plans, including life, accident, and disability coverage.
  • Tuition reimbursement.
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