Quality Technical Specialist- Cinncinati, OH

Dayton T. Brown•Cincinnati, OH

13d•Onsite

About The Position

Dayton T. Brown, Inc. is seeking a Quality Technical Specialist to join their Technical Publications Division on-site in Cincinnati, Ohio. This role is full-time and requires daily in-person attendance. The company's Technical Services team uses up-to-date software and systems, and they are experts in various equipment, providing world-class technical documentation and support services. They are knowledgeable in current documentation standards and specifications, including S1000D. The ideal candidate will be collaborative, communicative, and hands-on, thriving in a dynamic, in-person work environment.

Requirements

2 or 4-year degree/or equivalent experience.
3+ years' experience in quality assurance for technical documentation or publication development.
Knowledge of technical writing standards and style guides.
Familiarity with S1000D standards.
Experience with content management systems (CMS), version control tools, and XML environments.
Excellent attention to detail and ability to simplify complex technical concepts.
Solid analytical skills with experience in collecting and reporting QA metrics.
Strong organizational and communication skills.
Strong relationship building, decision-making and problem-solving skills.
Ability to work in pressure situations.
Strong computer skills and be proficient in all Microsoft Office applications and markup/review tools.
US Citizenship - Required.
Security Clearance Active Secret - Required, or the ability to obtain and maintain a U.S. Government Secret security clearance.

Nice To Haves

ASQ Quality Certifications
DoD Aviation Maintenance Quality Assurance experience
Turbine Engine experience
A&P Certification
International Organization for Standards (ISO) experience
Experience with Lean, Six Sigma, and Total Quality Management (TQM)

Responsibilities

Review and verify technical documents for grammatical accuracy, formatting, consistency, and compliance with style guides and industry standards (S1000D, ISO).
Perform content audits and validations across document versions to ensure alignment with source data, engineering changes, and product updates.
Collaborate with writers, illustrators, engineers, and subject matter experts (SMEs) to resolve discrepancies and improve document quality.
Develop, maintain, and execute QA checklists, review protocols, and content approval workflows.
Identify documentation quality issues, track errors, provide training, and recommend corrective actions.
Collect, analyze, and report documentation quality metrics, including error rates, review cycle times, first pass yield (FPY), compliance scores, and rework levels to support continuous improvement.
Establish baseline KPIs and trends related to documentation accuracy, review efficiency, and publishing cycle times.
Contribute to process improvement efforts related to documentation standards, templates, and QA methodologies.
Ensure compliance with company documentation policies and applicable regulatory standards (e.g., FAA, FDA, ISO 9001, AS9100, etc.).
Perform internal audits on processes and procedures to ensure adequacy of work instructions/operating procedures and compliance with customer requirements.
Support Corrective Action Request (CAR) and Root Cause Analysis (RCA) events.
Monitor and analyze product conformity to meet customer requirements.
Monitor and analyze performance of on-time delivery and customer satisfaction.
Develop and maintain strong relationships with customers.