Quality Systems Specialist

Boeing•Tukwila, WA

1d•Onsite

About The Position

Boeing Commercial Airplanes (BCA) is currently seeking a Quality Systems Specialist to join the Repair Station Administration (RSA) team located in Tukwila, Washington. This role involves evaluating the design and leading the continuous improvement of the Safety Management System (SMS) for a large FAA Part 145 certificated repair station that performs aircraft-level maintenance/modifications and component maintenance. The specialist will serve as the primary SMS interface with the FAA, National Aviation Authorities (NAA), customers, and internal repair station stakeholders and leaders, integrating SMS across Quality, Operations, Engineering, and Training to ensure effective safety risk controls and regulatory compliance.

Requirements

10+ years of relevant experience in Quality or directly related work
3+ years of experience managing complex projects
3+ years supporting cross-functional teams
3+ years of experience identifying and communicating business requirements with cross-functional and/or cross-business teams
3+ years of experience leading teams and/or leading initiatives
3+ years of experience working directly with executives or senior leaders
Ability to lead through influence
Excellent oral and written communication skills
Must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Nice To Haves

3+ years of experience working with Aviation Safety Management Systems
Bachelor's degree or higher
Formal SMS implementation training and industry recognized SMS credentials
10+ years of experience in aviation including FAA Part 21, Part 121, Part 135 and Part 145
Currently hold an FAA Airframe & Powerplant (A&P) license or you are currently enrolled full-time or part-time in an A&P certificate program
Certifications in incident investigation/ Root Cause Corrective Action (e.g., Boeing Problem Solving Model; Maintenance Error Decision Aid), human factors (HFACS) and Lead Auditor training for AS9001/AS9110
Experience with international regulatory requirements (EASA or other aviation regulatory authorities) and working with global customers

Responsibilities

Develop, maintain, and drive the repair station SMS manual, safety policy, procedures, and supporting documentation consistent with FAA, NAA and ICAO guidance.
Maintain alignment with the Boeing Enterprise SMS program.
Oversee hazard identification via safety reporting and both reactive and proactive risk assessments.
Manage incident/occurrence investigations and Root Cause Corrective Action (RCCA) processes; ensure timely corrective action implementation, verification, and closure.
Define, monitor, and report Safety Performance Indicators (SPIs) and dashboards to senior leadership; translate safety data into prioritized mitigation plans.
Coordinate internal safety assurance audits and serve as primary contact for FAA and NAA surveillance, customer audits, and third-party assessments.
Integrate SMS into change management processes including initiation of new repair station capabilities, additional fixed locations, and satellite repair station locations; ensure risk decision-making criteria is embedded in operational decisions.
Design and deliver SMS, human factors, and investigation training programs for technicians, engineers, and repair station leadership.
Mentor and lead the repair station SMS key safety personnel; collaborate cross-functionally with repair station Quality, Operations, Engineering, and other organizations to embed a positive safety culture.
Maintain relationships with FAA and NAA principal maintenance inspectors, major customers, and industry safety forums; represent the company in regulatory and customer meetings.