Quality Systems & Regulatory Compliance Manager (USDA/FDA)

Great Kitchens Food Manufacturing•Brockton, MA

1d•Onsite

About The Position

Quality Systems & Regulatory Compliance Manager (USDA/FDA) Location: Brockton, MA Department: Quality Assurance Reports To: Director of Quality Assurance What you'll do Own pre-op and operational inspections, plus the document reviews that go with them. Partner with porters to keep the facility (inside and out) audit-ready and compliant with SSOPs/GMPs. Coordinate across departments to protect food safety and deliver consistent product quality. Verify and trend cooler/freezer temperatures daily. Review daily receiving records and escalate issues promptly. Perform HACCP direct observations; audit and sign off on records. Quality check daily QC paperwork for completeness and accuracy. Conduct a daily walk-through with the on-duty inspector. Lead monthly internal audits and close findings. Manage weekly environmental swabbing; review results and implement corrective actions. Collect samples for microbiological testing; interpret results and drive remediation. Update and manage the Master Cleaning Schedule. Coach, direct, and develop QC Technicians. Reassess HACCP and the Food Quality Plan at the required cadence. Maintain and improve SQF Food Safety and Food Quality Fundamentals (policies). Observe production on all shifts to ensure customer-ready outcomes. Build strong working relationships with the USDA Inspector; stay up to date on USDA regulations. Monitor sanitation effectiveness and adherence. Administer the corrective action report database and validate effectiveness. Analyze customer complaints and overall trends to identify improvement opportunities. Publish monthly KPI reports and communicate results. Support departmental goals, objectives, and systems implementation. Oversee work plans and professional training for direct and indirect reports. Immediately report unsafe or hazardous conditions or acts to management. Recommend labor/cost controls and process enhancements. Ensure full compliance with the SQF Food Safety Code for Manufacturing. Perform other duties as assigned or volunteered. Your impact You’ll be the engine behind uninterrupted, compliant production, ensuring every product meets specifications while elevating our food safety culture. Food Safety & Quality—everyone’s job Report any issues regarding food safety or quality to supervision and/or quality assurance. Report any risks or any evidence of unsafe or out-of-specification product, equipment, packaging or raw materials to a designated manager to enable the resolution of issues requiring immediate attention.

Requirements

Spanish/English bilingual; able to communicate across diverse teams.
Average computer literacy.
Hands-on experience working with USDA facility and Health Inspectors.
Strong relationship-building and interpersonal skills.
Proven ability to cross-train team members.
Working knowledge of SSOP, GMP, and SQF requirements.
At least two years of management experience.
Comfort addressing common inquiries from customers and regulatory agencies.
High school Diploma; State of Illinois Food Sanitation Certification.
HACCP certification.
SQF certification.
Comfort working in cold environments.
Ability to lift up to 50 lbs.
Ability to stand and walk for long periods.
Ability to push and pull heavy loads.

Nice To Haves

Associate’s degree or 5+ years in the food industry preferred.

Responsibilities

Own pre-op and operational inspections, plus the document reviews that go with them.
Partner with porters to keep the facility (inside and out) audit-ready and compliant with SSOPs/GMPs.
Coordinate across departments to protect food safety and deliver consistent product quality.
Verify and trend cooler/freezer temperatures daily.
Review daily receiving records and escalate issues promptly.
Perform HACCP direct observations; audit and sign off on records.
Quality check daily QC paperwork for completeness and accuracy.
Conduct a daily walk-through with the on-duty inspector.
Lead monthly internal audits and close findings.
Manage weekly environmental swabbing; review results and implement corrective actions.
Collect samples for microbiological testing; interpret results and drive remediation.
Update and manage the Master Cleaning Schedule.
Coach, direct, and develop QC Technicians.
Reassess HACCP and the Food Quality Plan at the required cadence.
Maintain and improve SQF Food Safety and Food Quality Fundamentals (policies).
Observe production on all shifts to ensure customer-ready outcomes.
Build strong working relationships with the USDA Inspector; stay up to date on USDA regulations.
Monitor sanitation effectiveness and adherence.
Administer the corrective action report database and validate effectiveness.
Analyze customer complaints and overall trends to identify improvement opportunities.
Publish monthly KPI reports and communicate results.
Support departmental goals, objectives, and systems implementation.
Oversee work plans and professional training for direct and indirect reports.
Immediately report unsafe or hazardous conditions or acts to management.
Recommend labor/cost controls and process enhancements.
Ensure full compliance with the SQF Food Safety Code for Manufacturing.
Perform other duties as assigned or volunteered.
Report any issues regarding food safety or quality to supervision and/or quality assurance.
Report any risks or any evidence of unsafe or out-of-specification product, equipment, packaging or raw materials to a designated manager to enable the resolution of issues requiring immediate attention.