Quality Systems Manager

CIC Group, Inc. • Saint Louis, MO

2d • Onsite

About The Position

As our Quality Systems Manager, you will develop, implement, and continuously improve the Quality Management System (QMS) that drives process compliance, standardization, and continuous improvement across our industrial construction and manufacturing operations. This role directly strengthens safety, quality, and operational excellence-reducing risk, improving efficiency, and reinforcing accountability company-wide.

CIC Construction is the employee-owned construction company within CIC Group, bringing together the expertise and capabilities of NOOTER and WYATT to serve industrial customers across North America. Through our operating companies, we provide heavy mechanical construction, process electrical construction, maintenance, turnarounds, capital projects, fabrication, structural steel, rigging, material handling systems, and related industrial construction services. Built on a foundation of safety, quality, and operational excellence, CIC Construction is committed to delivering exceptional results for our customers while creating opportunities for our employee-owners to grow and succeed.

Requirements

• 10+ years of progressive experience in construction, industrial services, engineering, manufacturing, specialty contracting, or a related project-based environment.
• Demonstrated success implementing and managing a Quality Management System (QMS), including internal auditing, document control, corrective and preventive action management, and continuous improvement.
• Experience developing and maintaining SOPs, work instructions, process maps, forms, templates, and other controlled documentation.
• Experience leading cross-functional improvement initiatives, driving organizational compliance, and supporting multi-location operations.
• Strong working knowledge of Quality Management Systems and ISO 9001 standards, auditing, process improvement, process mapping, and document control practices.
• Strong analytical, problem-solving, organizational, and project management skills, with the ability to evaluate performance data and communicate recommendations effectively.
• Excellent written and verbal communication skills and proficiency with Microsoft Office applications.
• Demonstrated core competencies: accountability and ownership, collaboration and teamwork, culture and safety, influential leadership and business acumen, and talent development and coaching.

Responsibilities

• Develop, implement, and continuously improve the Quality Management System (QMS).
• Drive process compliance, standardization, and continuous improvement across industrial construction and manufacturing operations.
• Review quality performance metrics and internal audit findings.
• Partner with department leaders, project teams, and field operations to document, standardize, and improve business processes.
• Manage document control for policies, procedures, forms, templates, and work instructions.
• Conduct internal audits.
• Lead corrective and preventive action efforts, including root cause analysis for nonconformances that impact the CIC Management System.
• Collaborate closely with leadership, engineering, construction, and manufacturing teams.
• Periodically work with external auditors and vendors.
• Deliver training.
• Drive process governance.
• Lead continuous improvement initiatives.

Benefits

• Comprehensive benefits package
• 401(k) with employer match and annual non-elective contribution
• Medical coverage with employer contribution toward an HSA
• Company-paid dental coverage
• Company-paid Short-Term Disability
• Vision coverage
• Fitness reimbursement
• Opportunity to build a rewarding career with a successful employee-owned organization

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed