Quality Systems Manager

Delta Research•Livonia, MI

5d•Onsite

About The Position

Delta Precision Components, LLC and its divisions of Delta Gear and Delta Research is a growing manufacturer of advanced gears, precision gears, shafts, splines, carriers, housings, gauges and other components and assemblies for primarily the aerospace and defense industry. We are an AS9100 and ISO9001 registered facility. For over 40 years, we’ve built a culture of stability and growth. This is a unique opportunity for a results-driven leader to challenge the status quo, drive measurable improvements and build organizational capability. If you are passionate about continuous improvement, operational excellence, and leading meaningful change, you'll play a critical role in strengthening customer confidence, improving business performance, and shaping the next chapter of our growth.

Requirements

Bachelor's Degree in Engineering, Manufacturing Technology, or related technical field required. May consider 15 years directly relevant experience in Aerospace manufacturing in lieu of degree.
10+ years hands-on experience in progressively challenging Quality Management roles in aerospace manufacturing, preferably holding the lead role for developing and managing QMS for multiple locations within the organization.
Must have direct experience with AS9100, ISO 9001, IATF, AS17026 and NADCAP.
Must have direct experience leading internal, customer and certification audits.
Experience in precision machining, gear manufacturing, or other close-tolerance metalworking environments strongly preferred.

Nice To Haves

ASQ Certified Quality Manager (CMQ/OE)
ASQ Certified Quality Auditor (CQA)
AS9100 Internal or Lead Auditor Certification
IATF Lead Auditor Certification

Responsibilities

Maintain and improve the Quality Management System in accordance with: AS9100, ISO 9001, IATF, AS17026, NADCAP, Customer-specific aerospace requirements, Applicable FAA and regulatory requirements.
Manage quality system documentation, procedures, work instructions, and records.
Ensure ongoing compliance through audits, management reviews, and continuous improvement initiatives.
Lead preparation for and support external certification audits and customer audits.
Develop and maintain the annual internal audit program.
Conduct process, system, and product audits.
Ensure timely closure of audit findings and verification of effectiveness.
Train and mentor internal auditors.
Lead root cause investigations using structured methodologies such as: 8D, 5-Why, Fishbone Analysis, PFMEA.
Manage corrective action requests from customers, suppliers, and internal sources.
Verify effectiveness of implemented actions and monitor recurring issues.
Serve as the primary point of contact for customer quality matters.
Support customer audits, surveys, and quality reviews.
Coordinate responses to customer corrective actions and quality concerns.
Ensure compliance with aerospace customer flow-down requirements.
Support supplier approval and monitoring processes.
Conduct supplier performance reviews and audits as required.
Collaborate with Purchasing and Operations to address supplier quality issues.
Drive supplier corrective action activities.
Utilize Lean Manufacturing and continuous improvement principles to reduce defects and improve process performance.
Analyze quality metrics and identify opportunities for improvement.
Lead cross-functional quality improvement projects.
Support risk assessment and mitigation activities throughout the organization.
Establish and monitor Key Performance Indicators (KPIs), including: Internal scrap and rework rates, Customer returns, Supplier quality metrics, Corrective action closure performance, On-time audit completion, Cost of poor quality.
Prepare and present quality performance reports to management.
Develop and deliver quality system training.
Promote a culture of quality throughout the organization.
Ensure employee awareness of quality objectives and customer requirements.