Quality Systems Manager IV

McCormick & Company•Hunt Valley, MD

18d•Onsite

About The Position

McCormick & Company is seeking a full-time Quality Systems Manager for its Flavor Manufacturing Center in Hunt Valley, Maryland. Under the general direction of the Quality Assurance Manager, the role develops and maintains the plant’s Quality Management System and implements plant-level procedures affecting food safety and food quality. The manager oversees audits, plant quality systems, customer complaint investigations and responses, and quality-related training. The position also manages a direct report responsible for executing Quality Systems tasks and provides Quality leadership to the facility when the Quality Manager is absent.

Requirements

Bachelor’s degree in Food Science, Chemistry, Engineering, or a relevant technical field.
SQF Practitioner Certification.
PCQI Certification.
Experience leading teams and/or managing direct reports.
Knowledge and experience working with food safety programs and related required documentation.
Experience with GFSI.
Ability to read and interpret technical documents such as specifications, procedure manuals, and technical data sheets.
Excellent verbal and written communication skills to interact effectively with facility and organization personnel, external auditors, suppliers, and customers.
Experience working effectively with employees at all levels and with internal and external customers in individual and team-based situations.
At least 4 years of Quality experience in food, beverage, flavor, ingredient, and/or pet food manufacturing.
Clear and effective verbal and written communication.
Diplomacy.
Problem-solving skills.

Nice To Haves

Food Defense Qualified Individual certification and/or license.

Responsibilities

Lead the development, maintenance, and auditing of plant Quality systems and customer-driven programs.
Lead the internal Food Safety Team and maintain all aspects of the Food Safety program.
Revise and distribute procedural changes to Quality programs.
Conduct internal and mock audits and facilitate third-party, customer, regulatory, and vendor audits; develop and manage root-cause and corrective-action programs for audit findings.
Determine annual Quality Program training needs and assist in scheduling and implementing plant-wide training.
Provide customer documentation, including monthly and quarterly reports, Certificates of Analysis, and responses to customer complaints and inquiries.
Serve as the primary plant trainer for GMP, food safety, and allergens.
Maintain and update the plant recall program and schedule and conduct traceability exercises.
Verify and validate compliance with quality systems and GMPs through system audits.
Administer the foreign material control program.
Administer the allergen control program through program management and training.
Provide Quality leadership to the facility when the Quality Manager is absent.
Collaborate with the facility engineering team to ensure projects are assessed through the change management process.
Lead efforts to determine causes and corrective actions for deviations from customer standards.
Interact with McCormick corporate teams and customers at all required levels to establish and maintain effective business relationships.
Support management of non-conforming goods through the Quality Notification Process, including segregation, tagging, sampling, disposition, and communication regarding held raw materials, work in process, and finished goods with Quality or Food Safety concerns.
Manage a direct report responsible for executing Quality Systems tasks within the facility.