Quality Systems Engineer, Programmatic

Eaton Corporation•Greenwood, SC

4d•$86,000 - $126,000•Hybrid

About The Position

Eaton’s ES AMER ARS division is hiring a Quality Systems Engineer, Programmatic, based at one of its facilities in Arden, NC; Charlotte, NC; El Paso, TX; Greenwood, SC; Omaha, NE; or Sumter, SC. The position is eligible for a hybrid work setup, with three days in the office and two days remote each week. The expected annual salary range is $86,000–$126,000; actual compensation depends on candidate skills, experience, qualifications, market conditions, and business considerations. The Quality Systems Engineer develops, implements, and maintains quality standards, programmatic processes, and performance measurement systems across programmatic execution activities. The role partners with Programmatic Execution leaders and Engineering, Operations, Quality, and IT teams to standardize processes, establish and manage KPIs, and enable data-based decision-making through digital tools and dashboards. It serves as the primary quality systems expert for Programmatic Strategy, supporting consistent processes, effective governance, performance visibility, digital transformation, and continuous improvement across sites and product lines. The role leads quality systems and process development, KPI strategy and performance management, digital transformation and reporting, and cross-functional governance and continuous improvement. It develops standardized procedures, workflows, process controls, documentation, work instructions, operating procedures, and quality plans; conducts performance reviews and analysis; supports corrective and preventive actions; implements digital solutions and reporting tools; and trains stakeholders in quality systems, KPI methods, dashboards, and other tools. Applicants must have a bachelor’s degree and at least five years of relevant experience. Eaton will not provide employment immigration sponsorship or support for this position. Relocation benefits are not offered, and candidates generally must live within 50 miles of the work location; active-duty military service member candidates are exempt from the geographic limitation.

Requirements

Bachelor’s degree from an accredited institution.
At least five years of experience in quality systems, process improvement, operational excellence, project or program management, or manufacturing operations.
Excellent communication and presentation skills.
Candidates generally must be within 50 miles of the work location; active-duty military service member candidates are exempt from this limitation.
Eaton does not provide employment immigration sponsorship or support for this position.

Nice To Haves

Experience developing performance metrics, KPIs, and management reporting systems.
Experience working cross-functionally with Program Management, Operations, Engineering, Quality, and IT teams.
A bachelor’s degree in Mechanical Engineering, Industrial Engineering, Quality Engineering, Business Analytics, or Operations Management from an accredited institution.
ISO 9001 auditor certification.
Lean Six Sigma Green Belt or Black Belt certification.
Experience with Quality Management Systems (QMS).
Experience with business intelligence, analytics, and program management platforms, particularly Power BI and ProPM.
Experience implementing digital transformation or process automation initiatives.
Knowledge of manufacturing, assembly, or engineered-to-order environments.
Skills in KPI development and performance management, Power BI and program management data analytics, process mapping and standardization, Lean Manufacturing and Six Sigma, root cause analysis, continuous improvement, data visualization and reporting, change management, cross-functional leadership, project management, stakeholder engagement, and technical documentation and standard work development.

Responsibilities

Develop, implement, and maintain quality management systems, standards, and governance processes for programmatic execution.
Establish standardized procedures, workflows, and process controls to improve consistency, compliance, and operational effectiveness.
Create and maintain process documentation, standard work instructions, operating procedures, and quality plans.
Drive continuous improvement using Lean, Six Sigma, and process excellence methodologies.
Partner with execution leaders and functional stakeholders to define KPIs aligned with business objectives.
Develop KPI frameworks, measurement methodologies, targets, and governance mechanisms.
Monitor program performance through KPI reviews, data analysis, and trend reporting.
Identify performance gaps and facilitate corrective and preventive action plans.
Lead monthly and quarterly performance reviews with key stakeholders.
Lead implementation and adoption of digital quality and business process solutions across programmatic execution.
Partner with IT, Operations, Quality, and Program Management teams to define system requirements and implement technology-based solutions.
Design, develop, and deploy Power BI dashboards, automated reporting tools, and performance scorecards for visibility into program health and operational performance.
Implement software applications and digital tools to improve standardization, data accuracy, workflow efficiency, and decision-making.
Develop data governance standards, KPI definitions, and reporting structures to ensure consistency across sites and programs.
Support integration of quality systems, ERP, project management, and business intelligence platforms for end-to-end performance tracking.
Identify opportunities to automate manual processes through workflow tools, analytics platforms, and digital technologies.
Train stakeholders and end users on dashboard use, reporting capabilities, and digital tools.
Partner with Operations, Quality, Engineering, Program Management, and IT to align processes and systems.
Facilitate process standardization across multiple locations and teams.
Provide training, coaching, and support on quality systems, KPI methodologies, and reporting tools.
Serve as a subject matter expert for programmatic quality processes and performance management systems.
Lead root cause analysis and performance improvement efforts based on KPI trends and operational data.
Develop governance models for process compliance and performance accountability.
Support audits, process assessments, and quality reviews.
Drive adoption of best practices and ensure implemented improvements are sustained.