Quality Systems Engineer

Jabil•Salisbury, NC

1d•Onsite

About The Position

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. The Quality Systems Engineer will act as a guardian of Quality, shaping a Quality Management System that thrives on speed, security, and scalability. This position requires proven experience with developing and implementing QMS in a new start up site. The position also requires the skills to lead cross-functional teams to ensure that our products and processes align with ISO 9001:2015 expectations while still honoring the fast-moving rhythm to meet customer expectations. Quality Systems is a rare species- with a blend of technician’s precision while looking for simplicity in solutions. As the glue that brings teams together, the Quality Systems Engineer must lead POSITIVELY while working closely the with site Leadership Team, challenging complacency, and assisting the organization in reaching higher peaks — without drowning teams in paperwork and non-value-added work.

Requirements

Bachelor’s Degree in Engineering or Quality discipline (Master’s preferred).
5–8 years in Quality Engineering or Quality Systems roles; at least 2-3 years in leading Quality Management Systems.
Strong expertise in ISO 9001:2015 implementation and certification maintenance.
Proven experience with internal and supplier audits.
Data-driven mindset — Excel/Sheets mastery is preferred; bonus if familiar with BI tools (Power BI, Tableau).
Certifications (preferred): CQE, CQA, Lead Auditor, Six Sigma Green/Black Belt Etc.

Nice To Haves

A strong grip on basics such as FMEA and Control Plan is a plus point.

Responsibilities

Establish a strong QMS foundation aligned with Jabil Global QMS and ISO 9001:2015 Standards.
Own the Quality Policy and measurable quality objectives throughout the site; monitor performance and drive corrective actions where needed.
Lead Management Review processes — ensuring data-driven decision-making and compliance visibility.
Plan and execute internal audits across engineering, operations (with focus on IC, Planning and other core Manufacturing Processes), product management, customer support.
Serve as primary liaison with external auditors, certification bodies, and regulatory partners.
Track and ensure closure of nonconformities, corrective actions, and risk mitigations.
Champion structured problem-solving using 8D, RCA, FMEA, DMAIC or equivalent frameworks.
Own lifecycle management for QMS documentation — including processes, SOPs, Work Instructions, and Quality Records.
Partner with system owners to ensure traceability and version control across Jabil document control tools.
Integrate Voice of Customer (VoC) into QMS improvements and product roadmaps.
Lead quality representation in major incident reviews and customer-impacting events.
Track quality KPIs and present insights clearly into executive leadership.
Develop and deliver ISO 9001:2015 and QMS awareness training for all functions starting at New Employee Orientation.
Advocate for a proactive quality culture — where quality is everyone’s job, not a bureaucratic checkpoint.

Benefits

Competitive base salary
Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
401K match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life, AD&DJBL TA - Job Requisition Process Status, and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunity