Quality Systems Associate

GRIFOLS, S.A.•Brookings, SD

11d•Onsite

About The Position

Under the direct supervision of the Quality Systems Manager, perform quality assurance and Training functions to ensure compliance with internal and external regulations and protocol. This role involves a comprehensive review of various quality-related documentation and processes to maintain compliance with cGMP regulations, SOPs, and other regulatory requirements. The associate will also be involved in training functions, ensuring staff competency and adherence to procedural requirements. On occasion, the associate may be required to perform duties in the absence of the Quality Systems Manager, including reviewing and approving deferred donor reinstatement activities and assisting with internal audits.

Requirements

Ability to understand FDA regulations.
Strong integrity and commitment to quality and compliance.
Good knowledge of mathematics.
Legible handwriting.
Proficiency with computers.
Ability to work flexible scheduling to meet business needs.
Performs basic document review and employee observations.
Communicates openly with the CQM on issues noted during reviews.
Ability to understand and follow SOP’s and protocols.
Ability to perform primary responsibilities of the Quality Associate role in a proficient manner.
Has a basic understanding of cGMP and quality systems.
Is able to spend hours sitting and reviewing documentation for accuracy.
Demonstrates good organizational skills and attention to detail.
High school diploma or GED.
Obtains state licensures or certifications if applicable.
Typically requires no previous related experience.

Nice To Haves

Developing command of interpersonal communication, organizational and problem-solving skills.

Responsibilities

Completes weekly review of equipment QC and maintenance records.
Documents, investigates, and performs root-cause analysis for deviations and customer complaints, specifically in how they related to product quality and/or donor safety.
Inspects and releases incoming supplies. Investigates and reports supplies have not met quality specifications and requirements prior to use.
Performs documentation review for unsuitable test results.
Assists the Quality Systems Manager to ensure that cGMP regulation, SOPs and regulatory requirements are followed.
Performs all product release activities.
Reviews lookback information and documentation.
Reviews waste shipment documentation.
Reviews unexpected plasmapheresis events including electronic donor chart and related documentation pertaining to exceptions occurring during the donation process.
Reviews electronic donor chart exceptions impacting donor eligibility/safety and/or product quality.
Reviews donor deferral notifications from competitor centers.
Reviews plasma processing documentation to ensure the proper freezing, storage and handling of product.
Assist the Quality Systems Manager to ensure center training programs follow procedural requirements as defined in the donor center SOP and/or training programs documents.
Creates, maintains, and audits training records and files to ensure compliance.
Performs employee training observations to ensure staff competency prior to releasing employees to work independently.
Conducts required training activities for Center Notifications, Corporate Directives, SOP changes, and initial SOP implementations.
Reviews and approves of deferred donor reinstatement activities (when Quality Systems Manager is absent).
Assists with completion of the internal donor center audit (when Quality Systems Manager is absent).
Performs review of monthly trending report.
Performs review of donor adverse events reports and the applicable related documentation.
Conducts training to address donor center corrective and preventative measures.
Is certified and maintains certification as a Donor Center Technician.