Quality System Technician

Hitachi•Jefferson City, MO

7d•Onsite

About The Position

At Hitachi Energy, quality is at the core of our success. As a Quality Systems Technician, you'll help maintain and improve our Quality Management System (QMS), support audits, manage document control activities, and drive corrective action processes that strengthen product and process quality. Working closely with production and cross-functional teams, you'll support compliance, continuous improvement, and operational excellence in a dynamic manufacturing environment. If you're passionate about quality, problem-solving, and process improvement, this is an opportunity to make a meaningful impact while growing your career with a global technology leader.

Requirements

Bachelor's degree in Quality, Business, Engineering, or a related field; an associate degree with relevant experience; or 3+ years of experience in quality systems, quality assurance, or manufacturing quality.
Knowledge of ISO 9001:2015 requirements and Quality Management Systems.
Experience supporting quality processes, inspections, audits, and compliance activities in a manufacturing environment.
Familiarity with corrective and preventive action (CAPA) processes and structured root cause analysis methodologies.
Experience with document control systems, quality databases, and quality reporting tools.
Strong analytical, organizational, communication, and problem-solving skills with the ability to collaborate effectively across teams.

Responsibilities

Support and continuously improve the Quality Management System (QMS) in alignment with ISO 9001:2015 requirements.
Partner with production and cross-functional teams to ensure compliance with internal standards and customer-specific requirements.
Administer the electronic QMS (ETQ), including document control, routing, version management, and periodic reviews.
Coordinate nonconformance and corrective action processes, tracking NCRs and CAPAs through timely closure.
Perform quality support activities, including inspections, compliance monitoring, and issue resolution support.
Maintain controlled quality documentation, including PFMEAs, Control Plans, procedures, and work instructions.
Assist with internal, external, and customer audits, including preparation, execution, and follow-up activities.
Support root cause investigations, quality reporting, and continuous improvement initiatives through data analysis.