Mid-Level Quality Support Specialist

Spirit AeroSystems•Wichita, KS

About The Position

This role is at Spirit AeroSystems, Inc., a wholly owned subsidiary of The Boeing Company, and supports Spirit’s Commercial Business Units. Spirit Commercial designs and builds commercial aerostructures, including fuselages, pylons, nacelles, and wing components, using composite and aluminum manufacturing solutions. The Quality Support Specialist represents Spirit as a customer quality representative, coordinates non-conformances with customers, and provides visibility into quality matters. The position works with management on significant aircraft-structure repairs and reviews customer-sensitive non-conformances. It applies quality policies, governmental regulations, engineering knowledge, and process-improvement methods to develop inspection plans, assess products and processes, analyze capability and risk, and implement corrective and preventive improvements. The role also provides education and coaching on the Quality Management System and Manufacturing Verification Process.

Requirements

  • At least 5 years of experience in a quality discipline, preferably in inspection, aerospace, or manufacturing.
  • Experience working with engineering drawings and customer specifications.
  • Experience with Microsoft Office, including PowerPoint and Excel.

Nice To Haves

  • Strong verbal and written communication skills and attention to detail.
  • Quality inspection experience; helpful but not required.
  • Leadership experience.
  • Experience with Manufacturing Execution Systems (MES).
  • Ability to work effectively in a dynamic, team-based environment.
  • Ability to prioritize requests from multiple sources and support requirements.
  • Self-motivated, with ownership of projects and issues through follow-through, closure, and resolution.
  • Positive attitude and willingness to learn.

Responsibilities

  • Represent Spirit as a customer quality representative (CQS), coordinate non-conformances with customers, and provide visibility.
  • Collaborate with all levels of management on aircraft structure repairs identified by Engineering as significant (SRL).
  • Review non-conformances that may be sensitive (CSI) to the customer and end user.
  • Attend, interface, and present data during customer meetings.
  • Apply knowledge of quality policies and governmental regulations to develop and administer long-range customer inspection plans, acting as an agent or designee for the customer to meet contractual and other requirements.
  • Plan and coordinate manufacturing improvements, including hardware and tool acceptance, variability reduction, supplier development, and assembly operations.
  • Perform design reviews to ensure quality is engineered into products and tools.
  • Apply engineering knowledge, including manufacturing, tooling, quality, and statistics, to analyze contracts, drawings, and specifications and develop plans for applying quality disciplines to processes.
  • Perform configuration audits and reviews of products, tools, and processes.
  • Compile, measure, and analyze process capability data and models to perform trend analyses and risk assessments.
  • Use process-improvement methodologies, including root cause analysis, to plan and coordinate process improvements.
  • Ensure sequenced inspection control points and create and maintain inspection accountability systems.
  • Identify, evaluate, and implement preventive measures, corrective actions, procedural changes, and process improvements, and present resultant findings.
  • Provide education and coaching on the Quality Management System and Manufacturing Verification Process.

Benefits

  • Competitive base pay and variable compensation opportunities.
  • Eligible employees may enroll in benefit programs generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work.
  • Eligible applicants joining Spirit AeroSystems’ Kansas team may qualify for a $5,000 Kansas Aviation tax credit for up to five years.
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