Quality Support Specialist

Marvin • Grafton, ND

3d • Onsite

About The Position

The Quality Support Specialist plays a key role in maintaining and improving the Quality Management System by administering document control processes, supporting employee training compliance, managing quality records, and assisting with audit readiness activities. This position serves as the primary resource for document control and Learning Management System (LMS) support, helping ensure that employees have access to current procedures, required training is completed, and quality system records are maintained accurately and efficiently. The role also provides administrative and technical support for quality initiatives, continuous improvement efforts, and compliance activities across the facility.

Requirements

• High School degree or GED preferred
• Experience in a manufacturing environment or prior quality experience preferred
• Enjoy flexibility and have strong communication skills
• Strong organizational and administrative skills.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• Experience managing multiple priorities and deadlines.
• Strong attention to detail and accuracy.
• Effective written and verbal communication skills.

Responsibilities

• Serves as the primary facility resource for document control processes and compliance.
• Administers and maintains the Learning Management System (LMS) from a Quality perspective.
• Coordinates document revisions, approvals, releases, and record retention activities.
• Assigns, tracks, and reports on required employee training and compliance status.
• Supports internal and external audit preparation, documentation, and follow-up activities.
• Maintains quality records and ensures documentation is accurate, current, and easily accessible.
• Assists with quality projects, investigations, corrective actions, and continuous improvement initiatives.
• Partners with departments across the facility to support quality system requirements and compliance.
• Identifies opportunities to improve document control, training effectiveness, and audit readiness.

Benefits

• health insurance
• paid holidays
• paid parental leave
• 401(k) retirement savings match
• $300 annual wellbeing account
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing
• Giving at Marvin – participate in organized volunteer opportunities
• Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED