Quality Supervisor

Tarkett•Calhoun, GA

8d•Onsite

About The Position

FieldTurf, a world leader in artificial turf, is seeking a night shift Quality Supervisor to support our team. This position oversees the B-Shift Quality Inspection Team and ensures product quality across raw materials, in-process manufacturing, and finished goods in compliance with FieldTurf specifications and customer requirements. The role is responsible for mentoring Team Leads, quality reporting, data-tracking, and real-time product disposition decisions, while supporting claims resolution and providing quality-related customer support, including site visits as needed. The ideal candidate thrives in a collaborative, fast-paced environment and is committed to quality, safety, and continuous improvement. FieldTurf is part of Tarkett Sports, a company driven to find better solutions and pioneer innovations that have reshaped entire industries. Tarkett Sports is a world leader in sports construction and surfacing, providing architectural design, full-scope construction services, and a comprehensive portfolio of industry-leading sports surfacing solutions.

Requirements

4yr degree required.
BS degree preferred.
Strong MS office skills, especially in Excel and PowerPoint.
Adapts to new technology and maximizes available tools.
Understands internal and external customers, balances needs and builds strong relationships.
Communicates clearly and accurately, negotiates to reach agreements, written correspondence is professional and efficient.
Makes timely decisions, problem solves based on facts versus opinions, monitors progress, incorporates modifications to ensure success, involves others.
Takes responsibility, accountable for results, demonstrates integrity and honesty, has vision, sets goals and works to achieve the goals, delegates appropriately.
Obtains support and involvement of others to address challenges, gives/receives feedback, builds good relationships with other departments.
Demonstrates ability to champion change, analyzes work processes and identifies areas for improvement, challenges the status quo, maintains performance standards of processes, supports calculated risk taking.
Willingness to travel 10%.

Nice To Haves

Proficiency in data analysis tools and systems (Access, SQL, Excel, Syspro, etc.)

Responsibilities

Provide systems training and ensure line inspectors have a thorough understanding of quality standards.
Provide coaching and mentorship to Team Leads, reinforcing quality standards, strengthening decision-making, and driving accountability for performance and defect prevention.
Assign inspectors and maintain inspection schedules to support production requirements.
Assign and prioritize all B-Shift lab duties based on testing needs, and track Lab production performance.
Support daily and monthly Quality reporting and maintain accurate quality data tracking.
Ensure accuracy and integrity of data within the QC Database.
Maintain and update the Quality Defect Library and conduct routine training on defect identification and quality hold criteria.
Coordinate Pre-Shipment Testing activities as required.
Comply with all safety policies, practices, and procedures. Report all unsafe activities to EHS Manager and/or Human Resources.
Assist in the accomplishment of Company goals.
Helps other employees to accomplish Company goals.
Monitor & Coach team leads or others interested in Career Growth.
Performs other duties as may be assigned by management.
Adhere to and maintain all applicable ISO 9001/IMS Work Instructions and Procedures.
Ensure ISO audit readiness (internal and external) across all responsible departments.
Promote a culture of procedural discipline, ownership, continuous improvement, and attention to detail.
Develop, update, and implement SOPs and quality documentation.
Lead daily Tier 1 meetings with the QC Team.
Support field visits to better understand quality-related issues and communicate findings to plant personnel.
Provide input on claims resolution and participate in claims meetings as needed.
Lead and support continuous improvement initiatives to reduce defects and achieve cost savings.
Ensure compliance with all safety policies and proper material handling procedures.
Demonstrate strong analytical skills, attention to detail, and a sense of urgency in responding to internal and external customers.
Support production operations as needed, including coordination of remakes and repairs.
Drive continuous development of skills, processes, and team performance.
Manage personnel issues and set clear expectations for performance and accountability.