Quality Supervisor

Refresco Careers • Wilson, NC

14d • Onsite

About The Position

The Quality Manager is responsible for overseeing the day-to-day quality operations including, the implementation and monitoring of quality and sanitation systems to facilitate compliance with company objectives and regulatory requirements. This position reports to the Quality Manager. Shift: Days, 2-2-3, 6am - 6:30pm

Requirements

• Working knowledge of Excel, Word, and SAP required.
• Experience using measurement tools and equipment (e.g., HPLC, densitometer, pH meters, etc) required.
• Organized and detail oriented, adaptable to change.
• Ability to apply statistical methods to analyze data and identify trends.
• High level of precision and accuracy in inspection and testing processes.
• Prior inspection experience in a laboratory setting.
• Written and verbal communication, analytical skills, problem-solving skills, and organizational skills.

Nice To Haves

• Knowledge of GFSI, GMP, FDA and other relevant standards and regulations preferred.
• BS degree in Food Science, Chemistry, Microbiology or related discipline preferred (or equivalent related experience).
• Three (3) plus years supervisory experience in quality within a high-speed beverage manufacturing environment preferred.
• Knowledge of quality systems (GMP, HACCP, SQF) – certification preferred.

Responsibilities

• Adhere to and ensure compliance to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and PPE requirements.
• Understand and be proficient with Lab Data Collection Program, SAP, Food Safety and Quality Plans, Water Treatment, Batching Process, Internal Sanitation, Microbiology, Environmental Monitoring Programs, and Product Testing Requirements.
• Adhere to and ensure compliance to food quality and food safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. SQF).
• Lead and direct the work of other employees.
• Have some authority for personnel decisions related to hiring, performance, or disciplinary actions.
• Responsible for direct supervision of Quality employees.
• Knowledge of all aspects of applicable regulations to include AIB, SQF, State, City, Federal, Kosher, Gluten Free and customer requirements.
• Responsible for supporting and maintaining compliance with third-party food safety and quality certification requirements, including the implementation and continual improvement of the facility’s food safety and quality management systems.
• Responsible for the development, implementation, maintenance, and continuous improvement of the SQF System and ensuring compliance with all relevant food safety and quality requirements.
• Track departmental KPI’s to effectively manage daily requirements to budgetary deliverables.
• Understand the details of SAP, specifically the Quality Module and know how to post process orders, access Finished Goods reports, access PM’s for printing and entering completed PM’s, access negative inventory, and know how to perform a mock recall through the system.
• Must be familiar with the local and corporate QMS Policies and Procedures, and respective SOPs.
• The supervisor must practically understand how the quality data is achieved and must be proficient with laboratory testing methods, product standards/specifications, and demonstrate technical decision making.
• Communicate Site Quality Objectives, Policies, and Procedures to employees across all functional departments and maintain accountability.
• Skilled in using Lab Data Collection Programs to track, analyze, and trend data, enter new products, update specifications, and manage key metrics like product limits, hold product, employee benchmarks, and certificates of analysis.
• Maintain laboratory equipment in good working condition to include scheduling preventative maintenance and calibration requirements.
• Stock and order lab and sanitation supplies and consumables.
• Assist with the approval/release/rejection all raw materials, finished goods and in-process materials.
• Understand basic chemistry and have a broad understanding of laboratory equipment, root cause analysis, food safety and food quality metrics/limits.
• Must be proficient with making in-process batch adjustments.
• Strong training and personal development skills to drive new productivity goals as defined from time to time.
• Demonstrate leadership to employees to ensure consistent quality of work.
• Audit and maintain records necessary for compliance requirements.
• Responsibility to take action when notified or becomes aware of any Food Safety or Food Quality issue.
• Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization.
• Backup to Quality Manager.

Benefits

• Medical/Dental/Vision Insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term disability and long-term disability
• Pet Insurance
• Legal Benefits
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays
• Vacation Days and Paid Sick Time Off Days
• Well-being Benefit Discount and Total Reward Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree