Quality Supervisor

Millennium Print Group • Greensboro, NC

2d • Onsite

About The Position

At Millennium Print Group (MPG), a subsidiary of The Pokémon Company International, we are a leading manufacturer of trading card games and collectibles, located in North Carolina's Research Triangle Park and Piedmont Triad regions. Since 2014, we have established a world-class operation focused on exceptional quality, customer service, and market adaptability. We specialize in trading and collectible cards and have experienced significant growth, nearly tripling in size since 2019. We are seeking a motivated individual to join our high-performing team and contribute to the future of collectible printing.

Requirements

• Previous experience in a supervisor or lead role within a manufacturing environment is REQUIRED
• Previous experience working in quality is REQUIRED (at least 3-5 years)
• Experience with training and mentoring of new-hires on quality processes.
• Experience with collecting data, metrics and KPI’s for quality
• Experience with use of manual measurement equipment including calipers, micrometers, gaging and others to make accurate measurements is necessary
• Proven experience of completing visual inspections of composite components and understanding of relevant process terminology in support of effective communication with the engineering, production and quality teams is preferred
• Awareness of IATF/ISO 9001 Requirements
• Understand lean manufacturing (5S, Six Sigma, Kaizen)
• Ability to work in a diverse and dynamic environment
• Planning and prioritizing activities
• Good communication and interpersonal skills
• Problem-solving skills
• Team working skills
• Ability to work on own initiative
• Microsoft products experience is necessary (Excel, Word, Planner)

Nice To Haves

• Proven experience of completing visual inspections of composite components and understanding of relevant process terminology in support of effective communication with the engineering, production and quality teams is preferred

Responsibilities

• Direct all inspection activities commensurate to production schedules
• Direct and provide guidance for all nonconforming product
• Lead support for all root cause initiatives on nonconforming product
• Lead support to ensure compliance with all customer requirements and ISO/IATF
• Establish priorities and ensure maximum usage of assigned resources
• Develop monthly reports showing inspection and audit performance and improvement opportunities
• Evaluate and recommend alternative auditing procedures for continuous improvement
• Support production leads and operators for interpretation and methods following set quality standards (provide guidance)
• Conduct meetings regularly with inspection and audit team to help consistency in teamwork
• Interpret and support quality policies and implement guidelines to ensure compliance with quality standards and customer requirements
• Support and maintain quality programs complementary to quality system, corporate objectives and policies (KPI metrics)
• Support/review accurate data streams for performance trending purposes to identify problems with process, training gaps, system and product
• Perform as audit representative to support as needed (LPA/ISO)
• Support scrap reduction efforts for cost savings

Benefits

• A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
• 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
• 401(k) Plan with up to a 6% (dollar for dollar) Employer match
• Health Savings/Flexible Spending Account options
• Paid time off, including 10 company-paid holidays, plus 1 floating holiday
• Employee Assistance Program
• Comprehensive relocation package available for qualified candidates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed