Quality Supervisor

Magna International•Penetanguishene, ON

36d•CA$60,000 - CA$85,000•Onsite

About The Position

The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling. This role supports daily Fast Response meetings and ensures the company conforms to all customer requirements related to part quality. The Quality Supervisor will ensure appropriate corrective action is in place for non-conforming parts, continually review and upgrade policies, and provide clear direction and leadership for business system standards. This position also provides support for production, overtime, toolroom, R&D, and new programs, oversees the maintenance of quarantine/containment areas, and works with the Quality Manager on customer concerns. A key aspect of this role is developing a Techform culture focused on customer satisfaction and adhering to company policies, safety, and quality standards. The supervisor is responsible for ensuring training requirements are met, initiating employee counseling and disciplinary actions, performing performance evaluations, maintaining housekeeping, and ensuring fair administration of company policies. Communication and collaboration with other departments such as engineering, tool room, quality control, accounting, human resources, and IT are essential. The role also ensures the efficient execution of responsibilities for departmental employees and supports continuous improvement initiatives and operating system goals.

Requirements

A post secondary education in an engineering or related field is preferred and/or certified quality background;
Superior organizational skills are required;
Superior written and verbal communication skills are required;
A thorough knowledge of generally accepted quality control procedures is required;
Prefer a minimum of five years of progressive experience in a quality/quality engineering role

Responsibilities

Support daily Fast Response meetings
Ensure that the company conforms to all customer requirements related to part quality.
Ensure that appropriate corrective action is in place where non-conforming part issue arise in house or at customer locations.
Continually review and upgrade policies, standards and procedures for the division.
Provide clear direction and leadership in the attainment and maintenance of the business system standards.
Provide support for production requirements, overtime requirements, toolroom, R&D, new programs and program improvements.
Oversee the maintenance of the quarantine/containment areas to ensure a steady turnaround of material including timely disposition.
Work with the Quality Manager to ensure prompt attention to all customer concerns.
Develop a Techform culture, which recognizes the role of customers as an integral part of the business, deserving of respect and high quality service.
Adhere to company policies and procedures; Ensure that safety & quality standards are communicated and enforced within the department.
Ensure that training requirements for each departmental employee are identified and plans are in place to close any gaps.
Initiate, where required, employee counseling and disciplinary action;
Perform a minimum of one yearly performance evaluation for each departmental employee;
Maintain housekeeping standards within the department;
Ensure the fair administration of all company policies including wage and benefit packages;
Maintain communication and utilize the expertise of other departments including engineering, tool room, quality control, accounting, human resources and IT;
Ensure the efficient execution of responsibilities as outlined in the job descriptions for each position within the department
Ensure that all environmental requirements are identified and addressed when performing duties.
Ensure that all safety requirements are being carried out when performing duties.
Comply with defined Business Management and Environmental Management Systems requirements.
Provide support for the continuous improvement initiatives within Techform.
Provide support in the attainment of Techform's operating system goals as outlined by the KPI’s.
Carry out all duties focusing on the goal of internal and external customer satisfaction.
Other duties as may be assigned by the supervisor or designate.