Portland, TN Quality Supervisor I 3rd shift

SHOALS TECHNOLOGIES•Portland, TN

1d•Onsite

About The Position

The Quality Supervisor oversees quality control processes within a manufacturing facility to ensure products meet internal standards and customer specifications. The role manages quality inspectors or technicians, coordinates inspections, audits, and testing, and works with production, engineering, and management to identify and resolve quality issues. The supervisor also supports regulatory compliance and continuous improvement in quality performance. This position directs and assigns work in its section, ensures adequate coverage by trained quality personnel, addresses routine issues among inspectors, and verifies that inspectors perform their duties correctly. It maintains operator attendance and training records, manages time-off requests, and supports hiring, evaluations, discipline, termination, and training programs. The supervisor attends daily Operations meetings, reports quality issues, participates in root cause analysis of internal quality escapes, and ensures data is entered into the Statistical Process Control (SPC) system. The role also supports Shoals' quality and safety objectives and performs other duties as assigned.

Requirements

High school diploma or equivalent (GED or similar).
Associate degree, or at least 5 years of quality leadership experience in lieu of an associate degree.
Quality Assurance experience.
Excellent communication and writing skills.
Ability to read technical drawings.
Strong arithmetic skills.
Understanding of standard and metric units for length, force, torque, and weight.
Ability to use quality testing equipment, including floor tape, calipers, micrometer, depth gauge, pull-force testers, hi-pot testers, multimeter, and continuity tester.
Basic ability to use Microsoft Word, Excel, and Outlook.
Ability to communicate effectively and write cogently.
Ability to complete inspection forms.
Ability to train and use quality tools such as 5 Whys and root cause analysis.
Ability to stand, walk, push, bend, and/or squat for more than 10 hours in a day.
Ability to lift 25–50 pounds at a time.
Ability to perform repetitive tasks regularly.
Required vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.
Ability to work in an office environment, including looking at screens for extended periods, and in a manufacturing facility environment.

Nice To Haves

Associate degree.
Bilingual English/Spanish.

Responsibilities

Direct and assign work in the assigned area, coordinating with team members and Operations managers and prioritizing work.
Promote teamwork and maintain a positive work atmosphere through collaborative conduct and communication.
Resolve daily issues among inspectors that do not require higher-level guidance.
Ensure adequate coverage by properly trained quality control personnel.
Ensure Quality Inspectors perform their duties correctly.
Maintain employee attendance records for operators in the section.
Execute disciplinary procedures, manage vacation and time-off requests, and support employee hiring, evaluation, discipline, and termination.
Support operator training and cross-training programs, and maintain Quality operator training records.
Attend daily Operations meetings and report quality issues to the team.
Participate in root cause analysis of internal quality escapes.
Ensure data entry into the Statistical Process Control (SPC) system is completed.
Support and adhere to Shoals quality and safety objectives.
Perform other duties as assigned.