Quality Supervisor (Manufacturing)

Laconia • Laconia, NH

71d • Onsite

About The Position

Under the general direction of the Director of Quality, this position is responsible for the coordination of Designated Quality Representatives (DSQRs), Certification Clerks, Final Inspection, and Calibration Technicians. This position is responsible for identifying process improvement opportunities and continuous improvement activities to meet customer demand. The Quality Supervisor is responsible for the overall direction, coordination, and evaluation of the quality department, directly supervising 15-20 non-supervisory employees. This role carries out supervisory responsibilities in accordance with the organization's policies and applicable laws, including interviewing, hiring, training, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems.

Requirements

• Bachelor's degree (B. S.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
• Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Consistently, regularly, and predictably at work and on time.

Nice To Haves

• Prior Aerospace Quality and/or Engineering is preferred.

Responsibilities

• Directs DSQR and inspection priorities, and testing of finished assemblies, components, and materials to determine conformance to customer requirements.
• Supports certification clerks and calibrations technicians in a capacity that allows documentation to be processed timely and accurately as to remain in compliance with all internal and client specifications.
• Interprets quality philosophy to key personnel in organization.
• Reviews quality problems with engineering personnel and directs action required to correct defects.
• Prepares periodic and special reports concerning quality activities and problems.
• Aids in organizational planning by participating in departmental conferences.
• Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.
• Reviews all data obtained during all quality control and quality assurance activities to ensure consistency with company policies and procedures.
• Investigates and adjusts customer complaints regarding quality issues and requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager