Supervisor, Quality

Ace Controls•Wheeling, IL

9h•Onsite

About The Position

The Quality Supervisor is responsible for leading continuous improvement initiatives through the implementation of DESTACO Operating System principles, driving measurable improvements in key financial and operational performance metrics. This role ensures all products meet DESTACO quality assurance and reliability standards. The Quality Supervisor is accountable for implementing, maintaining, and continuously improving a quality management system compliant with ISO 9000:2008 and NQA-1 standards, serving as the designated ISO/NQA-1 Management Representative. This position holds final authority over product shipment decisions and is responsible for ensuring a high level of customer satisfaction. Additionally, the Quality Supervisor ensures that the Quality Policy and associated objectives are effectively communicated, understood, and applied throughout the organization. The role is responsible for overall product quality, supplier quality performance, and driving initiatives that exceed customer expectations while enhancing the effectiveness of the quality management system. The Quality Supervisor reports directly to the Plant Manager and is based in Wheeling, IL. The position requires up to 10% travel and includes direct supervision of Inspection personnel and cross-functional project teams. Strong collaboration with Engineering, Manufacturing, Customer Service, Materials Management, Finance, as well as external customers and suppliers, is essential.

Requirements

Minimum of 5–10 years of experience in the quality field
Minimum of 5 years of leadership experience in a Manager or Supervisor role
Hands-on experience with metrology equipment, including CMMs, hardness testers, profilometers, and other precision measurement tools
Strong knowledge of quality methodologies and systems, including ISO auditing, SPC, FMEA, APQP, and inspection techniques
Demonstrated experience implementing Lean manufacturing tools and continuous improvement initiatives
Proficiency in ERP systems (preferably Oracle) and advanced skills in Microsoft Excel
Strong leadership skills with the ability to build, develop, and sustain a positive, high-performing team environment
Proven change agent capable of driving cultural transformation and inspiring teams at all organizational levels
Strong business acumen with solid project management capabilities
Working knowledge of machining, stamping, and assembly processes, along with the ability to read and interpret blueprints
Excellent communication skills, including facilitation, verbal, and written communication; able to effectively engage from shop floor personnel to executive leadership
Demonstrated potential to assume broader responsibilities in operations or general management
Strong interpersonal, organizational, and managerial skills
Knowledge of budgeting principles and project management practices
Bachelor’s degree required in Engineering or other related field

Nice To Haves

Certified Quality Engineer (ASQC CQE); other ASQC certifications are highly desirable

Responsibilities

On-site lead of Quality Engineers, CMM programmer and Quality Technicians
Lead the resolution of quality issues involving customers, suppliers, and internal teams
Conduct Management Review meetings and report quality system performance to the Executive Management Team
Serve as Management Representative for ISO 9000:2008 compliance activities
Oversee the planning, execution, and effectiveness of internal quality audits
Evaluate, approve, and monitor supplier performance and qualification
Manage the calibration, maintenance, and effectiveness of quality inspection equipment
Review and approve supplier deviation requests
Support production planning activities to ensure quality requirements are met
Coordinate and support external audits conducted by certification bodies and customers
Lead continuous improvement initiatives focused on enhancing quality, reducing cost, and improving key performance metrics