Quality Supervisor - Ladysmith, WI

Pella Corporation•Ladysmith, WI

8d•Onsite

About The Position

The quality supervisor leads and sustains quality assurance activities at a facility level. This role mentors and supports Quality Technicians and supports the Quality Management System (QMS) by expertly performing critical quality duties.

Requirements

Must be able to follow instructions and offer suggestions on how to improve production.
Ability to read and interpret documents such as drawings, specifications, and procedure manuals.
Work to ensure the department’s quality and production requirements will be met.
Timely and accurately performed work.
Development of positive working relationships.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
1+ year of manufacturing experience.
MS Office proficiency.

Nice To Haves

Additional Professional Certifications preferred.
1+ year of QA experience preferred.

Responsibilities

Support plant level quality teams to create a unified mindset and align scope and duties with quality roles and responsibilities throughout the facility.
Align with and support manufacturing leadership to ensure quality improvement is driven within operational, investment, and resource capabilities.
Support and sustain key elements of QMS, including quality processes, SOPs, quality management software, and databases.
Maintain accurate work instructions and conduct process audits.
Ensure compliance with routine quality inspections, product testing plans, incoming material inspections, non-conformance material requests, and material review boards (MRBs).
Minimize external Cost of Poor Quality (COPQ) with a focus on eliminating defects.
Support the Internal QMS Audit program and participate in internal and external audit teams.
Implement and sustain a layered process audit structure.
Coordinate with HR and manufacturing for effective new employee onboarding regarding work instructions, quality culture, tools, and processes.
Administer Corrective and Preventive Actions (CAPA) and troubleshoot supplier, internal, and customer quality issues.
Support continuous improvement initiatives and participate in the development, documentation, and implementation of controls for consistent processes.
Assist in the development of a LEAN culture.
Read and interpret documents such as drawings, specifications, and procedure manuals.
Provide statistical evaluations and training as needed.
Audit production lines using in-process audit forms.
Assist or initiate problem-solving or continuous improvement activities.
Assist in incoming inspections of materials.
Coordinate NCR/MRB activities and communicate as needed.
Lead and mentor Quality technicians.
Effectively manage quality coordinators and technicians using annual performance objectives.
Facilitate the development of Work Instructions at the site level to maintain documented procedures.
Directly and indirectly supervise team members, carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding, disciplining, addressing complaints, and resolving problems.