Quality Supervisor - Urgently Hiring!!
About The Position
The Quality Supervisor ensures products and processes meet quality standards and regulatory requirements. The role investigates customer complaints and nonconformances, supports production-floor troubleshooting to minimize food safety hazards, monitors investigation findings for regulatory compliance, trains direct reports, maintains quality control objectives, and assists with audits as requested. The supervisor may also investigate more complex complaints. This position supervises Quality staff and coordinates quality objectives with production, warehouse, and other departments. It oversees inspection and testing activities, product sampling and retention, material release, preventive controls, plant sanitation, and maintenance of quality records and documentation, including the Quality Manual and SQF Plan. The role may issue written and oral instructions as BPPs or SOPs with guidance from the Senior Quality Manager, and may conduct accident investigations and prepare incident reports. The work environment includes exposure to food allergens, wheat, nuts, coconut, and soy products. The starting salary is $27.00–$30.00, depending on experience and other factors; the role is non-exempt.
Requirements
- Bachelor’s degree or associate degree in science.
- Minimum 3–5 years of related experience in Quality Systems.
- Experience with Good Manufacturing Practices (GMP) and CFR 117.
- Excellent written and verbal communication skills.
- Knowledge of Excel and Word.
- Ability to follow Standard Operating Procedures, plant safety, and OSHA requirements.
- Ability to read, speak, and write in English.
- Demonstrated ability to work successfully in a team environment.
Nice To Haves
- Background in Food Science, Biology, or a similar field.
- Experience with GFSI audits.
- Knowledge of ERP systems such as NetSuite, Oracle, JDE, or SAP.
- Experience or familiarity with organic, kosher, or gluten-free regulations.
Responsibilities
- Supervise Quality staff, including training, planning, assigning and directing work, performance appraisals, biweekly time and attendance review, discipline, and problem solving.
- Assist in developing product, ingredient, and component specifications that document current standards and proposed quality and reliability expectations for finished products.
- Propose and maintain quality control objectives and coordinate them with production, warehouse, and other departments.
- Cooperate with production and department managers to maximize efficiency.
- Direct inspection and testing activities to maintain continuous control over materials, facilities, and products.
- Investigate customer complaints regarding quality and food safety and prepare reports.
- Maintain the Quality Manual.
- Institute and oversee preventive controls.
- Maintain site training-form records with the other Quality Supervisor.
- Prepare sample submission packages for testing.
- Oversee sampling, retention, and testing programs.
- Troubleshoot on the production floor to eliminate food safety hazards.
- Eliminate or minimize deviations from specifications and prepare deviation or out-of-specification reports.
- Manage material release.
- Issue written and oral instructions in the form of BPPs or SOPs, with guidance from the Senior Quality Manager.
- Conduct accident investigations and draft incident reports.
- Oversee plant sanitation.
- Monitor the SQF Plan and update it as directed.
- Assist with audits as requested and perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
