Quality Specialist
About The Position
The Quality Support Specialist is responsible for managing and documenting events/discrepancies associated with either product or process as well as managing/writing any investigations that may be a result of those events. This position interacts directly with Operations, Continuous Improvement and Engineering Personnel and is responsible for maintaining a high-quality environment within the manufacturing area by overseeing and ensuring compliance with current Food Safety Guidelines, Good Manufacturing Practices and Standard Operating Procedures through periodic inspections and monitoring of process controls in all applicable areas of the manufacturing operation. Furthermore, this position will participate in the Internal Audit Program and may assist with Supplier Audits/Certification programs, as well as Customer Audits and Supplier/Customer relations trips.
Requirements
- A minimum of 3-5 years related experience in quality or Injection molding manufacturing roles
- Ability to train and coach employees.
- Prior experience working with investigation writing, including root cause analysis and report writing.
- Strong organizational, analytical, and investigative skills, including ability to solve problems with minimal guidance.
- Working knowledge of ISO, GMPs and/or OSHA regulations required
- Motivated, self-started, collaborator
Nice To Haves
- supervisory experience is preferred
Responsibilities
- Collaborates with management and supervisory personnel from Operations, Continuous Improvement and Engineering to resolve problems affecting product quality; collaboration includes reacting, investigating, and following up for non-conformance issues and working jointly towards resolution.
- Provide guidance and plan of action to the manufacturing floor, including quality inspectors, when production events occur as defined by SOPs and lead investigations of non-compliant issues according to procedures as defined by SOPs.
- Author other types of quality system documents as directed or assigned by Quality Management.
- Collaborates with the other QSS team members and the Skills and Knowledge department to develop and facilitate quality testing and training, including test administration and analytical review of test data to enable targeted training follow-ups.
- Consult with Suppliers / Customers to ensure requirements are satisfied.
- Facilitate MRP Solutions Commitments and Effectiveness Checks, including initiation, tracking, trending, and closure.
- Facilitate / Lead quality specific special projects, customer specific projects, 5S projects and continuous improvement initiatives.
- Effectively communicate with the Quality Manager and other team members regarding status of work and ongoing projects.
- Efficiently perform all inspection and containment duties, SPC duties and other duties as assigned.
- Supports a culture where employees address unsafe conditions and behaviors, make suggestions for improvements, and actively participates in implementing solutions
- Identifies safety gaps and self-initiates corrective actions
- Strictly adheres to plant safety, housekeeping, and 5S efforts
- Understands, identifies, and corrects safety hazards
- Drives a culture which empowers employees to understand and embrace what they own
- Monitors and verifies activities to ensure that finished goods and raw materials are coming in and out of the facility meet consumer safety and quality standards.
- Complies with all company food safety and quality assurance procedures
- Reports any product or process failures that could impact food safety of manufactured products to the location’s Food Safety Team Leader and submits an appropriate incident report
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
