Quality Specialist - Remote Opportunity

Dayton T. Brown, Inc.•Town of Islip, NY

15d•$24 - $36•Remote

About The Position

Dayton T. Brown, Inc. is seeking a Quality Specialist to join its Technical Publications Division in a full-time remote capacity. The role focuses on quality assurance for technical documentation and publication development, including verifying documents, auditing content, supporting compliance, and improving quality processes. The posting describes a collaborative role involving writers, subject matter experts, customers, and operational teams.

Requirements

At least a two-year degree or equivalent experience.
At least 3 years of experience in quality assurance for technical documentation or publication development.
Knowledge of technical writing standards and style guides.
Familiarity with S1000D and/or MIL-STD-40051 standards.
Experience with content management systems, version control tools, and XML environments.
Excellent attention to detail and ability to simplify complex technical concepts.
Analytical skills and experience collecting and reporting QA metrics.
Strong organizational and communication skills.
Strong relationship-building, decision-making, and problem-solving skills.
Ability to work in pressure situations.
Strong computer skills and proficiency in Microsoft Office applications and markup/review tools.
U.S. citizenship is required.

Nice To Haves

ASQ Quality Certifications.
DoD Aviation Maintenance Quality Assurance experience.
Experience with the International Organization for Standardization (ISO).
Experience with Lean, Six Sigma, and Total Quality Management (TQM).

Responsibilities

Review and verify technical documents for grammatical accuracy, formatting, consistency, and compliance with style guides and industry standards, including S1000D and ISO.
Audit and validate content across document versions to ensure alignment with source data, engineering changes, and product updates.
Collaborate with writers and subject matter experts to resolve discrepancies and improve document quality.
Develop, maintain, and execute QA checklists, review protocols, and content approval workflows.
Identify documentation quality issues, track errors, provide training, and recommend corrective actions.
Collect, analyze, and report documentation quality metrics, including error rates, review cycle times, first pass yield, compliance scores, and rework levels.
Contribute to process improvements related to documentation standards, templates, and QA methodologies.
Ensure compliance with company documentation policies and applicable regulatory standards, including FAA, FDA, ISO 9001, and AS9100.
Perform internal audits of processes and procedures to assess work instructions and operating procedures and verify compliance with customer requirements.
Support Corrective Action Request and Root Cause Analysis events.
Monitor and analyze product conformity against customer requirements.
Monitor and analyze on-time delivery and customer satisfaction performance.
Develop and maintain strong customer relationships.