Quality Specialist

NOV•New Iberia, LA

About The Position

This role involves continuous evaluation of processes, methods, and procedures to ensure compliance with quality standards. The Quality Specialist will monitor and control inspection operations, maintain accurate records, and improve process control results. They will also research and resolve quality control issues, ensure test functions align with requirements, and maintain quality standards. Additionally, the role includes conducting internal quality audits, providing guidance on quality documents, reviewing industry standards, and assisting with QMS and ISO/API procedures. Supplier quality assurance, analysis of quality data, and maintaining professional knowledge are also key aspects. The specialist will contribute to team efforts, participate in process improvement projects, interact with quality control personnel, and provide training on quality systems and procedures. They will also handle quality planning and assurance for assigned projects and support facility staff.

Requirements

  • Bachelor’s degree or equivalent combination of education and experience required.
  • Minimum of 5 years’ experience in quality related activities required.
  • Good understanding of the company QMS.
  • Interpersonal skills in working with company, customer, and supplier personnel.
  • Effective coordinator of projects and group activities.
  • Microsoft Office knowledge is required.
  • Excellent skills in oral and written communications.
  • Organized, detailed, and accurate in work assignments.
  • Ability to understand the QMS requirements.
  • Ability to understand health, safety, and environmental requirements.

Nice To Haves

  • Training experience preferred.

Responsibilities

  • Continuously monitor and control inspection operations to insure compliance with applicable quality control documents.
  • Assure accurate records such as traceability, process control, functional test, demonstrations, etc., are maintained.
  • Review and improve process control results for continued compliance of manufacturing operations.
  • Provide continual evaluation of department, methods, employee development, programs, etc., to assure the most effective use of resources and equipment.
  • Research, resolve and provide support on quality control issues.
  • Assure test function is performed in a manner consistent with applicable requirements and NOV’s quality procedures.
  • Maintain and enforce quality standards.
  • Perform other work related tasks as assigned.
  • Comply with all NOV Company and HSE policies and procedure.
  • Conduct internal quality auditing (both full system and process audits) of the company quality management system as a lead auditor.
  • Provide guidance on developing, reviewing, and revising quality documents, policies, procedures, instructions, and quality activities.
  • Review industry related documents (ISO, API, ASTM).
  • Assist Quality Manager in maintaining QMS, ISO, and API procedures and revise as necessary.
  • Review work order related documents and collect work order related information as necessary.
  • Supplier quality assurance and development including supplier evaluations for product/process and system conformance.
  • Review, support, and maintain quality reports.
  • Use of company standard quality systems (Intelex, AIMS, RigOffice, CEF, Teamcenter, Tracker) with active participation including customer-related activities.
  • Determine quality improvement parameters by identifying methods relevant to processes.
  • Develop quality plans as required by the QMS.
  • Analyze data on NCR trending, customer concerns, and process capability analysis.
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
  • Active participation in process improvement projects internally.
  • Interact with quality control personnel.
  • Provide training on ISO 9001/API Q1, company/facility quality procedures and work instruction.
  • Understand and implement the company quality management system.
  • Effectively handle quality planning and all quality assurance responsibilities for assigned projects.
  • Interact with and support all facility staff, functional departments including managers and supervisors by providing quality assistance as needed.
  • Conform to and perform all QMS requirements.

Benefits

  • 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
  • Competitive medical plans that are effective your date of hire.
  • FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
  • FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
  • FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
  • All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
  • All regular full-time employees receive up to 11 paid holidays per year.
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