Quality Specialist

Southeast Medical GroupWoodstock, NY
Onsite

About The Position

Southeast Primary Care Partners/Southeast Medical Group (SEMG) is seeking a dedicated and dynamic Quality Specialist to join their team. This pivotal role serves as the crucial link between the clinic's lead physician and the SEMG’s population health team, with a focus on driving and improving quality outcomes for patients. The ideal candidate will be instrumental in executing key initiatives aimed at enhancing performance on quality measures, actively participating in monthly quality review meetings, and identifying patients for enrollment in SEMG’s clinical programs.

Requirements

  • Medical Assistant (MA) certification, ideally obtained by the first day of employment or within the first 6 months.
  • Exceptional ability to function independently, prioritize effectively, and develop new strategies to achieve quality outcomes.
  • Strong communication skills to effectively liaise between different teams and coordinate with external providers.
  • Proactive, detail-oriented, and have a strong commitment to healthcare quality and patient care.

Nice To Haves

  • Previous experience in value-based care or with quality outcomes is strongly preferred.

Responsibilities

  • Act as the primary liaison between the clinic’s lead physician and the SEMG’s population health team to facilitate improved quality outcomes.
  • Implement and monitor key initiatives within the clinic to enhance performance on quality measures. This includes outreach to patients overdue on care gaps, coordinating with other providers to gather medical records, and scheduling necessary appointments.
  • Engage actively in ongoing monthly quality review meetings with providers and the population health team, aimed at identifying and leveraging opportunities for improvement.
  • Identify patients eligible for and assist in enrolling them into SEMG’s clinical programs, such as care management and remote monitoring services.
  • Operate independently based on overall team priorities, including prioritizing call lists and developing innovative approaches to drive quality outcomes in partnership with lead providers.
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