Quality Specialist

NSKDyersburg, TN

About The Position

This role is responsible for supporting IATF 16949 and ISO9001 certifications, maintaining a high level of customer satisfaction, and performing various quality assurance tasks. The Quality Specialist will be involved in scrap monitoring, supplier reporting, root cause analysis, and managing containment and sorting activities. They will also support external and internal investigations, change management, shop floor audits, customer requirements, APS/Lean Projects, Quality Training, and the HOLD Process. Proficiency in Microsoft Office and computer interfacing is required. The role may also involve training QA technicians and supporting new hire training.

Requirements

  • Proficient in Microsoft.
  • Able to interface with computers.

Responsibilities

  • Support IATF 16949 and ISO9001 certifications.
  • Maintain a high level of customer satisfaction.
  • Support daily scrap monitoring and analysis.
  • Responsible for supplier reporting and monthly metrics.
  • Complete or assist in completion of all root cause and countermeasure investigations for customer complaints, internal investigations, and audit findings.
  • Assist and/or manage containment.
  • Assist and/or manage sorting activities.
  • Support all external and internal investigations.
  • Assist with activities for Change Management.
  • Manage all external Supplier Defect/Containment.
  • Support and participate in shop floor audits.
  • Support Customer requirements.
  • Support APS/Lean Projects.
  • Support Quality Training.
  • Support HOLD Process.
  • May be responsible for assisting in training of QA technicians and QA support of Dojo training for all new hires.
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