Quality Specialist Technologist - Molecular

NeoGenomics Laboratories•Durham, NC
•Onsite

About The Position

The Quality Specialist Technologist works under minimal supervision and demonstrates proficiency in the core responsibilities of a Clinical Laboratory Technologist while performing assigned duties. This advanced-level technologist assists the department supervisor or manager, who is ultimately responsible for executing quality imperatives. The role helps implement key priorities and supports quality requirements and initiatives in department operations. The position supports departmental quality systems and staff through document control, training and competency tracking, quality event processes, audits, proficiency testing, change control, and inspection readiness. The technologist serves as the department’s quality subject-matter expert and primary liaison to the Quality team, while also performing core Clinical Laboratory Technologist duties. The listed schedule is 9:00 a.m.–5:30 p.m., either Sunday–Thursday or Tuesday–Saturday, and may change based on business needs.

Requirements

  • Bachelor’s degree in Chemical, Biological, or Clinical Laboratory Science, Medical Technology, or Biomedical Sciences, or equivalent work experience.
  • At least 4 years of experience in high-complexity testing.
  • Understanding of general laboratory techniques, with emphasis on department-specific techniques.
  • Current Florida state license to perform laboratory testing.
  • Current California state license to perform laboratory testing.
  • Current Tennessee state license to perform laboratory testing.

Nice To Haves

  • National ASCP certification or eligibility when applicable to the assigned specialty certification.

Responsibilities

  • Perform core duties of a Clinical Laboratory Technologist while supporting departmental quality initiatives.
  • Represent the department in quality meetings and communicate updates, expectations, and initiatives to department staff.
  • Serve as the department’s Quality subject-matter expert and primary liaison to the Quality team, providing guidance on quality requirements, processes, and systems.
  • Facilitate communication and adoption of quality initiatives and updates within the department.
  • Support document control by ensuring SOPs, forms, and records are current, accurate, and aligned with departmental practices.
  • Maintain appropriate staff assignments to quality groups to ensure correct distribution and acknowledgment of SOPs and quality documents.
  • Help staff navigate document control systems, such as MediaLab, and support related workflows.
  • Partner with department leadership on training and competency programs, including assignment, tracking, and documentation.
  • Assist in ensuring training and competency requirements are completed within established timelines.
  • Support quality event processes, including CAPAs, deviations, and complaints, through reporting, investigation support, and staff guidance.
  • Participate in CAPA Review Board meetings and support follow-up activities as requested.
  • Perform internal audits and inspections, support external audits, and ensure timely follow-up, documentation, and closure of findings.
  • Coordinate proficiency testing and alternative assessment activities, including documentation and root cause analysis for unacceptable results.
  • Monitor compliance with internal policies and regulatory requirements, manage change control activities, and support inspection readiness and quality system documentation.
  • Perform other duties as assigned by the department Supervisor/Manager or Laboratory Director.

Benefits

  • Company 401(k) match.
  • Employee Stock Purchase Program.
  • Tuition reimbursement.
  • Leadership development.
  • 16 days of paid time off plus holidays.
  • Wellness courses.
  • Career coaches and training opportunities.
  • HMO and PPO benefit options.
  • Employee resource groups.
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